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The Pros and Cons of BDRs in B2B Sales and Marketing

Janek Performance Group

BDRs typically make 17 attempts per contact (distributed between social media, phone calls, and emails). In addition, BDRs relay customer feedback and market trends to internal teams. Thus, they facilitate continuous improvement in product development, marketing strategies, and customer service initiatives.

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3 Key Ways Excellent Customer Service Benefits Distributors

The Brooks Group

Even—or especially—in tough economic times, investing in your organization’s customer service function is critical for your overall business and profitability strategy. Savvy distributors are providing their service department with consultative selling skills training so they are able to: 1.

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Can Distributors Reduce Price to Attract Customers?

Distribution Pricing Journal

Understanding Price Reduction Discounting is a familiar tactic when trying to win large jobs in distribution. A distributor may decide to lower the price of their products or services making them appear to be a more affordable choice. The Reality of Pricing in Distribution You may be familiar with the concept of price elasticity.

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Creating a CRM Implementation Plan

Nutshell

Your business needs a CRM implementation plan because proper preparation makes all the difference between smooth, seamless CRM adoption across your team and haphazard implementation that leaves team members struggling, creates issues later on, and prevents your company from maximizing its software. What kind of training do CRM users need?

CRM 62
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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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Why You Need to Implement Lead Routing [+ How to Do It]

Hubspot Sales

The more mature a business gets, and the more complex the prospective customer’s needs are, the more challenging it is to maintain that speedy response and personalized touch. Route only those with scores ready for sales to your sales team to not only maximize time and efforts. What is lead routing? Lead Routing by Value.

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Out with the Funnel, In With the Flywheel: The Modern Buyer’s Journey

Zoominfo

By doing so, it also accounts for the rising importance of word-of-mouth marketing and customer advocacy in our hyper-connected digital world. While the sales funnel has a more singular focus on maximizing revenue, the flywheel’s customer-centric structure is more conducive to long-term revenue growth.