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Value-Added Services Can Provide a Pricing Advantage

Distribution Pricing Journal

When you interact in meaningful ways, you answer questions, learn about their business and can then explain your product lines, services, installation, delivery, maintenance or more. The examples of value-added services in this article are from a variety of industries.

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What is a help desk? How is it helpful for the sales field?

Apptivo

Notifying the customer More than 2/3rd of customers want brands to interact with them through proactive customer notifications. Example – When a customer submits a support ticket, they will receive an automatic email / SMS / Whatsapp message confirming that their enquiry has been received and is being addressed.

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A Very Easy Way to Connect With Your Customers

The Sales Hunter

I’ve used this approach for years with very positive results. Let me share with you an example. Recently I was scanning one of the business websites I scan each day and I found an article detailing how the trucking / transportation industry is expected to show major growth in the coming year.

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What is Work Order Management?

Apptivo

Once ready, the system marked the order as complete and the customer was promptly notified that their purchase was ready for pickup or delivery. For example, a maintenance technician at a manufacturing plant might receive a work order to repair a piece of machinery. What is a Work Order?

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14 Pro Tips for Running a Successful Business

Hubspot Sales

For example, in the United States roughly 9% of businesses both new and old close each year. Others, like construction and transportation, have rates that are lower. According to research, though, there are a few that are more common than others : No need : A great service or product will get you nowhere if there's zero need for it.

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What Air Crash Investigations Didn't Tell You About QF32 (Airbus A380)

Tony Hughes

The ATSB (Australian Transport Safety Bureau) published their final report in June 2013, and Air Crash Investigations released their documentary in February 2014. Richard de Crespigny is an example of what Jim Collins calls ‘Level 5 Leadership’. He communicated clearly and dealt with the realities but focused on the positives.

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How to Drive Business Growth Using Net Promoter Score

Zoominfo

This gives you a number between -100 and +100, with a score above 0 indicating a positive customer experience. Example: An NPS survey shows 40% of your customers are promoters and 10% are detractors. Think about it, each department within your company is responsible for a different aspect of the customer journey.

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