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Depend on Recurring Revenue? Here’s How to Contain Creation Costs

Braveheart Sales

The session, which featured a group of senior and sub-debt lenders, discussed recurring monthly revenue, customer attrition rates and the cost to create new customers. An outside sales call costs $308, an inside sales call costs $50 [Source: PointClear]. Source: Objective Management Group]. Source: com].

Revenue 52
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Insights on Outbound Conference in Atlanta

Pointclear

Mark Hunter – Mark said: “After 10+ years of working with companies and salespeople through my consulting work, I felt it was time to write my first book, " High-Profit Selling: Win the Sale Without Compromising on Price ", which released in 2012,” he shared with the group. Sales is NOT customer service.”.

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Culture Always Wins: Closing the Cross-Cultural Sale

Pointclear

customer. “Of The Indian’s assumption is that good customer service requires an unqualified yes. Prospects from countries like India or China are less likely to accept standard, non-customized services than those from, say, Germany or the UK. Remember the group. asks the U.S.

Closing 198
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Salespeople Must Accelerate Response or Fail

Pointclear

Our customer service experts will help you with those questions.”. Obermayer is the founder of the Sales Lead Management Association, a four-time author, and publisher for the Funnel Media Group. In the meantime, the per-seat average cost is $4,900” (which was 10% less than the competitor’s price).

Proposal 124
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PowerViews with Ginger Conlon: Trustability & Your Customer's Voice

Pointclear

Click to start video at this point —Asked about what companies are thinking and doing about satisfying their customers in 2012, Ginger notes the combination of the current economy and customers having social media megaphones means companies can’t hide from what customers are saying anymore.

Customer 145
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PowerViews with Bob Thompson: Evolving from RPM 1.0 to RPM 2.0

Pointclear

He notes the importance of the two groups sharing a common focus, and RPM is a good fit for this role. Click to start video at this point — Elaborating on potential benefits that RPM can bring to both groups, Bob talks about how sales reps can add value to marketing. release of the idea which is really a derivative of CRM.

Inbound 145
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Marketing Automation is Not Marketing Strategy

Pointclear

Marketers thought that the new CRM software would solve their customer service and customer retention problems. Too many marketing groups are leaving the campaign automation system to a set of junior staffers who interface with the tools, deploy campaigns, and report results. Remember ten years ago, when CRM came along?

Marketing 266