Pointclear
APRIL 19, 2017
Sales is NOT customer service.”. For example, right now our website says: “PointClear is 100% focused on proactively reaching out to prospects that fit your ideal profile. I’m able to reach many more companies and salespeople through my video streaming programs. Spend more time with fewer prospects.”.
Braveheart Sales
FEBRUARY 20, 2020
An outside sales call costs $308, an inside sales call costs $50 [Source: PointClear]. Unfortunately, I have often seen, particularly in the security industry, that customer service personnel are slapped onto the phone untrained and then called inside salespersons. Source: com]. They are not one and the same.
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Pointclear
JUNE 10, 2014
If you’ve ever called a customer service department for help, you’ve probably heard the message: “Your call may be recorded for quality assurance.” Blue Cross of Northeastern Pennsylvania wanted to learn why its customers were calling. ” Marketing Strategy'
Pointclear
JUNE 12, 2014
If you''re looking for some magic metric or a quick and easy fix to guaranteed success, Bob Thompson’s latest book, Hooked on Customers , is not for you. ” Bob sets the stage by providing a brief history of Customer Relationship Management (CRM) and Customer Experience Management (CEM).
Pointclear
FEBRUARY 26, 2013
customer. “Of The Indian’s assumption is that good customer service requires an unqualified yes. Prospects from countries like India or China are less likely to accept standard, non-customized services than those from, say, Germany or the UK. asks the U.S. Of course,” answers the Indian systems integrator.
Pointclear
FEBRUARY 16, 2011
What about customer service; current customers, new prospects? ii Wikipedia: Customer relationship management (CRM) as a widely-implemented strategy for managing a company’s interactions with customers, clients and sales prospects. Without CRM, where, oh where, would we be?
Pointclear
JULY 12, 2017
Our customer service experts will help you with those questions.”. In the meantime, the per-seat average cost is $4,900” (which was 10% less than the competitor’s price). The average install time takes a few hours, and we will personally take you on a tour to answer any questions you have.
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