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QoS–Quality Of Service

Partners in Excellence

Those of you in the telecommunications segment–at least the old timers will immediately recognize the term, QoS–Quality of Service. In the old days of land lines, telecommunications providers were very concerned about QoS. It was important to both the Telcos and customers. Customer Service Is Overrated!

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What is a contact center? How to create a successful contact center.

Apptivo

The primary focus is to offer superior customer support, provide customer service and assist them in sales. Contact centers include call centers and other customer contact channels such as emails, chatbots and social media. Contact centers and call centers are centers which provide customer service.

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Highspot Ranked Number 41 Fastest Growing Company in North America on Deloitte’s 2019 Technology Fast 500™

Highspot

41 on Deloitte’s Technology Fast 500 , a ranking of the 500 fastest growing technology, media, telecommunications, life sciences and energy tech companies in North America now in its 25th year. Highspot leads the sales enablement category with its technology innovation and unparalleled customer satisfaction. SEATTLE, Nov.

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Value-Added Services Can Provide a Pricing Advantage

Distribution Pricing Journal

You increase the size of the order and the customer appreciates that you gave them customized service and convenience. Often the main competitive advantage a particular supplier might have is more related to the demonstrated security and compliance of these assemblies.

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How To Make Your Business Premises Pay for Itself

Smooth Sale

The answer is simple: companies like Verizon will pay your business to lease your cell tower and use it for their telecommunications networks. Related Blog Stories: Costs To Add To Your Corporate Financial Plan. How can a cell tower give your business more revenue, you ask yourself? But, you can find out more at [link].

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Highspot Ranked Number 41 Fastest Growing Company in North America on Deloitte’s 2019 Technology Fast 500™

Highspot

41 on Deloitte’s Technology Fast 500 , a ranking of the 500 fastest growing technology, media, telecommunications, life sciences and energy tech companies in North America now in its 25th year. Highspot leads the sales enablement category with its technology innovation and unparalleled customer satisfaction. SEATTLE, Nov.

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What is a help desk? How is it helpful for the sales field?

Apptivo

This feature ensures that all agents are on the same page and that customers receive consistent and correct information. Ticket aging Did you know that 59% of all customers believe that the most important aspect of customer service is prompt and effective problem resolution? How is help desk useful for the sales field?