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The Future of Sales: Navigating Change with Next-Gen Tools and Intent Data

SugarCRM

The game has changed, with more and more buyers doing research outside the typical sales process. Add in economic ups and downs, and you’ve got a real sales rollercoaster. So, what’s happening? Sales intelligence tools! Intent data is a powerful tool to identify buying groups that have not contacted sales.

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CRM Experts Talk SugarCon13 and More

Score More Sales

Did you attend SugarCon13 – the largest SugarCRM gathering to date? It was good to see all of the participants interacting and truly a smart way to see and hear a group of people discussing a subject. Paul Foucher of SugarCRM. This really helps sales reps. Now add in social tools – does it all work together?

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SugarCRM’s 2022 Customer Breakthrough Awards Winners

SugarCRM

The Customer of the Year award celebrates customers who have cultivated a lasting partnership with SugarCRM by achieving significant business impacts using the platform. The CX Innovation award celebrates the Sugar customer pushing the platform’s boundaries to innovate and deliver a better customer experience.

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Say Hello to Sugar 9

SugarCRM

Last week we hit a major milestone at SugarCRM with the release of Sugar 9. Empowering our customers to accelerate sales from first call to go live is at the heart of our new Sugar 9 release. Email Collaboration : Whether for Sales or Customer Service, CRM is a team game.

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Why Historical Data is Important to Your Forecasting and CX Strategy

SugarCRM

SugarCRM devised a solution to this dilemma: the time-aware CX platform, which now has become the fully-fledged High Definition Customer Experience (HD-CX) standard. Time-aware CX, a signal innovation from SugarCRM, represented a major shift in how we understand customer experience tools and the whole approach to customer relationships.

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Where’s the Hub?

SugarCRM

On the whole—from sales organizations, marketing teams, production, and engineering—we are seeing no real delays or drops in productivity for the majority of employees or departments. Tasks and events like onboarding, annual sales kickoffs, trainings, all-hands meetings, corporate team off-sites, etc.

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When Inbound Marketing Isn’t Enough

SugarCRM

That said, some clear signs that you need to diversify your marketing efforts include: Increasing competition for top keyword placement on search engines. Inside Sales (aka Sales/Business/Market Development). The post When Inbound Marketing Isn’t Enough appeared first on SugarCRM.

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