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CRM Experts Talk SugarCon13 and More

Score More Sales

Did you attend SugarCon13 – the largest SugarCRM gathering to date? It was good to see all of the participants interacting and truly a smart way to see and hear a group of people discussing a subject. Paul Foucher of SugarCRM. Now add in social tools – does it all work together? Kudos to IBM for that. Steve Lokam of OpenLogix.

CRM 179
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SugarCRM’s 2022 Customer Breakthrough Awards Winners

SugarCRM

The Customer of the Year award celebrates customers who have cultivated a lasting partnership with SugarCRM by achieving significant business impacts using the platform. BrainSell also provided custom training for each of our teams and continues to advise us on complex configurations and new requests.”

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Why Historical Data is Important to Your Forecasting and CX Strategy

SugarCRM

SugarCRM devised a solution to this dilemma: the time-aware CX platform, which now has become the fully-fledged High Definition Customer Experience (HD-CX) standard. Time-aware CX, a signal innovation from SugarCRM, represented a major shift in how we understand customer experience tools and the whole approach to customer relationships.

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Where’s the Hub?

SugarCRM

On the whole—from sales organizations, marketing teams, production, and engineering—we are seeing no real delays or drops in productivity for the majority of employees or departments. Tasks and events like onboarding, annual sales kickoffs, trainings, all-hands meetings, corporate team off-sites, etc. appeared first on SugarCRM.

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Prevent Customer Resignation: Start Small, Deliver Impact, Think Big

SugarCRM

It’s essential to have accessible, intuitive tools that work your way, not how the engineers who built them think they should. It must be trained to know your business, language, and customers. Make your CRM more accessible. Personalization is important not only for your customers but also for your people. Closing Thoughts.

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The 8 best CRMs for marketing

Nutshell

Nutshell’s tags and custom fields allow you to group and segment your contacts by any conceivable attribute, and the interactive map feature lets you identify all your buyers in a geographic area and export them into a segmented list with one click. SugarCRM SugarCRM is one of the most powerful CRM solutions on the market.

Marketing 171
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Where Executives Think AI Has a Practical Place in Their Businesses

SugarCRM

AI-related technologies have expanded to include virtual agents, deep learning, biometrics and neural networks (with one of the best current examples being the iPhone X, which uses a “neural engine” to process images and speech). The group also rated customer service chatbots only as “somewhat helpful.”.

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