Remove 2015 Remove Article Remove Channels Remove Software
article thumbnail

CRM Hijacks Customer Experience Strategy

Tony Hughes

In the last few days I have been facilitating focus groups for a research study in Australia being conducted by The Eventful Group who are running a big CRM conference in Melbourne in July 2015. But CRM software quickly emerged as a burning issue and I made the comment that some research states 70% of CRM software implementations fail.

CRM 82
article thumbnail

12 Sales Metrics that Matter Most-Harvard Business Review

HeavyHitter Sales

Here’s one of my recent Harvard Business Review articles titled the THE 12 SALES METRICS THAT MATTER MOST. million and software was $3.2 million, for computer software it was $1.22 Field Sales Revenue Trends Trends for 2013 and 2015 projected annual revenue attributed to field sales as opposed to inside sales varied by industry.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Well, how did I get here?: Nutshell’s new VP of Marketing speaks out

Nutshell

So you can imagine how I felt when I was unexpectedly* laid off in January 2015, just two months after my wife and I bought our first house. Ben,” he said, “you’re an experienced writer and editor, you’ve managed freelancers, you’ve managed social channels, you already have the skills for this kind of work.” Folks, I was freaked.

article thumbnail

The Crunchbase 2023 Influential Women in Sales List

Crunchbase

Full methodology details are available at the end of this article. They’re launching sales podcasts, YouTube channels and startups of their own. Sharma has been featured in dozens of podcasts, publications and speaking events, including the Nathan Latka podcast and the Founder Institute YouTube channel.

Hiring 130
article thumbnail

How B2B Customer Experience can Influence Sales Growth

LeadFuze

An article by Mathew Sweezey published on Convince & Convert points out that 80% of B2B buyers expect the same buying experience as B2C customers, expecting companies to respond and interact with them in real time. . In November 2015, Temkin Group published research indicating the CX maturity level of B2B organizations.

article thumbnail

An Open Letter to Social Sellers Everywhere

Tony Hughes

Dear Social Seller of 2015, Now that I've got your attention I must warn you. Where I'm going with this is that Trigger Event selling is a science irrespective of technological channel. I remain convinced that executives in 2015 are yearning for something more, something deeper. A one size fits all approach simply won't work.

article thumbnail

“A Butterfly Lands On A Leaf In A Brazilian Rainforest…….”

Partners in Excellence

I have to beg your indulgence on this article. It’s an article about predictive and proscriptive analytics. Part of my reason is having just returned from Dreamforce 2015, as you would guess, a lot of the sessions talked about analytics. Maybe toss in a free butterfly net as an incentive to buy the super deluxe chain saw.”