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What To Expect At Revenue Summit 2018—Aligning Sales, Marketing & Customer Success

Sales Hacker

15, 2018 – Sales Hacker, the leading resource for sales innovation, acceleration, and the future of sales, is set to host The Revenue Summit , on March 1st, 2018 in San Francisco, California. Building a High Performing Sales Culture – Training, Onboarding, Ramp, Comp Plans, Spiffs, Incentives, Pipeline Reviews.

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5 Ways to Build Up Customer Loyalty

Zoominfo

Invest in Multi-Channel Customer Service. Today’s customers interact with brands through a variety of channels, and they expect high-quality service on each one. Let’s talk about one of the biggest mistakes B2B brands make. Establish an Incentive-Based Customer Loyalty Program.

Loyalty 130
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3 Facts About B2B Buyer Experience You’re Probably Ignoring

Sales Hacker

This article outlines the results of a B2B Buyer Experience survey by TimeTrade. For many of us, that’s also the primary channel through which we make an increasing number of purchases. In the world of B2B sales, the conventional thinking has become especially stark. B2B Buyer Experience Survey Outline. The bottom-line?

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Is It Time for B2B Sales Teams to Ignore Speed-to-Lead?

Chili Piper

This stat comes from a Harvard Business Review study and for today’s B2B sales and marketing teams, it has several problems…. the stat above that we’ve all seen quoted everywhere) only looked at 42 companies in total and only 13 of those were B2B companies. For B2B SaaS companies? You’ve heard the stat 1,000 times….

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5 best practices for offering excellent customer service

Zendesk Sell

According to the NewVoiceMedia’s 2018 “Serial Switchers” report , poor customer service costs businesses around $75 billion a year. In short, poor customer service affects both customer acquisition and, even more importantly, customer retention, which is the bread-and-butter of many B2B businesses. Social media. Alignment is key.

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A Little Healthy Competition: Enabling the Competitive Nature of Sales

LevelEleven

A 2018 State of Sales Enablement report shows that nearly 70% of respondents reported that their company’s sales process were becoming more complex. Studies show that 91% of B2B buyers are active and involved in social media. It’s no secret that sales reps have it tough, and their jobs are only getting tougher.

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Sales Hacker’s 35 Most Influential Women in Sales

Sales Hacker

by The American Association of Inside Sales Professionals 2013-2018. Trish Bertuzzi founded The Bridge Group to help B2B technology companies build world-class Inside Sales teams. As a member of the National Speakers Association, she regularly speaks at sales and incentive meetings, sales conferences, and association meetings.