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Are You a Salesperson or a Customer Service Person?

The Sales Hunter

If that’s the case, then why are you acting like a customer service person? I’m not bashing customer service people. They play a key role in the sale process, but I believe strongly salespeople and customer service people are to be doing two different tasks.

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9 Things Your Last Customer Forgot to Tell You

The Sales Hunter

You’re right — I do act busy each time you call on me. If you’re not focused on what I need, I act busy to get you to leave. Blog Prospecting Sales Training Sales Training Tip customer service sales call sales skills selling skills' ” Sales Motivation Blog.

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7 Tips to Skyrocket Performance In Small Sales Teams

Sales and Marketing Management

Not only do they have the experience to detect a skills gap, but they also have minimal bias. Their reading of John Doe’s sales skills isn’t going to be influenced by his amazing resume or his recent break-up; it’s a cut-and-dried look at John’s core selling skills: where he excels, and where he’s falling behind. .

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5.5 Elements To Think About When Presenting | Jeffrey Gitomer.

Jeffrey Gitomer

Your belief, your attitude, and your passion in presenting your message makes it attractive enough to act upon. Customer Loyalty. Want to learn more? Click here. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Speak Your Mind Cancel reply. Get Sales Blog Updates. Categories. Select Category. Generating Referrals.

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23.5 Characteristics of Trusted and Trustworthy People | Jeffrey.

Jeffrey Gitomer

Random acts of kindness and the desire to do the best job possible lead to trust. Customer Loyalty. Respect and reliability lead to trust. Desire to serve with a grateful heart leads to trust. Dedication to serving and enlightening others based on heartfelt belief leads to trust. Speak Your Mind Cancel reply. Get Sales Blog Updates.

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Social Selling Isn’t All About Selling

Fill the Funnel

Ok, so I go to me smartphone and check the status online, or call customer service. When I call to customer service now, I get a recording or no answer because of ”unusual call volume” Now I am a bit agitated. Do you have an example of using your social selling skills to listen for new opportunities?

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Are Our Customer Conversations Substantively Different Than Internal Discussions?

Partners in Excellence

The other day, I published a post, “ Are Traditional Selling Skills Even Relevant Anymore? Another concept is around change management–sales people are basically change agents and help customers understand and implement change. Procurement, customer service, HR are all easily understood.