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3 Customer Service Secrets – True or False?

Mr. Inside Sales

If your company has customer service reps (Hint: Every person in your company is a customer service rep!), then it’s imperative for your success to make sure your customers don’t feel this same way. Let’s clear up some myths about what it takes to hire or train outstanding customer service reps.

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Does a B2B Business Need a Different CRM Than a B2C Business?

Sales Hacker

B2B vs B2C CRMs — let’s break it down. What I needed was a B2B CRM software that allowed me to collect information about the prospect; qualify them based on their company and role; and send follow-ups to upsell them. Now, there are many companies out there that target both B2C and B2B, like Amazon, Yelp, or OpenTable.

B2C 74
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Top 10 B2B Ecommerce Trends for 2023

Hubspot Sales

If you’re a B2B company, ecommerce is a necessity for your business. As a McKinsey & Company study found, 65% of B2B companies sold exclusively online in 2022. B2B ecommerce strategies also differ greatly from B2C (business-to-consumer) ecommerce. In this post, we highlight the top 10 for 2023: 1.

Trends 102
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Is B2B Buyer Confidence Stalling Your Deals?

Alice Heiman

My next guest on Sales Talk For CEOs is Brent Adamson and he’s got some revolutionary ideas about B2B enterprise selling. Brent explains decision maker confidence is the main barrier for B2B teams to close deals. The post Is B2B Buyer Confidence Stalling Your Deals? There’s our bumper sticker. [34:04]

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The Complete Guide to B2B Website Visitor Tracking (+ 10 Great Tools to Get You Started)

Nutshell

As a B2B business owner, it’s essential to follow up with valuable leads. It’s especially important to do so when they choose not to convert into customers. Think about how many potential customers you’re missing out on when you don’t attempt to approach those who already showed interest in your business.

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How To Develop Landing Pages That Actually Convert

Smooth Sale

Remember Whom You Are Talking To Remembering your audience is a big problem, especially for B2B businesses. A B2B company will be talking to other businesses and key decision-makers at companies. Therefore, your landing page will be remarkably different from a B2C company that targets consumers. Celebrate Success!

B2C 78
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15 Best Sales Lead Databases for 2023

Lead411

Additionally, we will consider databases that cater specifically to B2B contacts with verified emails and direct dial offerings. Zoominfo Pros: Offers a vast database of business contacts and decision-makers. Lead411 Pros: Provides extremely accurate contact information including email and direct dials with real-time updates.