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3 Customer Service Secrets – True or False?

Mr. Inside Sales

If your company has customer service reps (Hint: Every person in your company is a customer service rep!), then it’s imperative for your success to make sure your customers don’t feel this same way. Let’s clear up some myths about what it takes to hire or train outstanding customer service reps.

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Does a B2B Business Need a Different CRM Than a B2C Business?

Sales Hacker

B2B vs B2C CRMs — let’s break it down. Now, there are many companies out there that target both B2C and B2B, like Amazon, Yelp, or OpenTable. If you’re a company that serves both B2C and B2B, you might need both types of CRMs. Can you use the same CRM software for B2C and B2B purposes? Marketing vs. sales.

B2C 76
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Top 10 B2B Ecommerce Trends for 2023

Hubspot Sales

B2B ecommerce strategies also differ greatly from B2C (business-to-consumer) ecommerce. In B2B, transactions involve two businesses, while in B2C, businesses sell directly to consumers. A McKinsey survey of close to 3,500 decision makers found that customers want a more personalized experience.

Trends 107
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15 Best Sales Lead Databases for 2023

Lead411

Advanced Search filters make it easy for customers to identify prospects quickly Integrates with various CRM systems Competitively priced options Established company with over 20 years of experience Cons: No B2C Data Limited Data for non-English speaking countries 2. Advanced search filters enable precise lead targeting.

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How To Develop Landing Pages That Actually Convert

Smooth Sale

A B2B company will be talking to other businesses and key decision-makers at companies. Therefore, your landing page will be remarkably different from a B2C company that targets consumers. B2C landing pages are more about connecting with the audience emotionally. Ensure customer service receives applause.

B2C 78
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Is B2B Buyer Confidence Stalling Your Deals?

Alice Heiman

Brent explains decision maker confidence is the main barrier for B2B teams to close deals. Across the last 19 years, Brent has been privileged to work with some of the greatest thought leaders in B2B and B2C sales and marketing, building and leading exclusive communities of highly progressive commercial executives.

B2B 112
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Sales Pros Say This Tool is Key to Driving Sales: How to Close More Deals With It [Data]

Hubspot Sales

Trends Researcher, Max Iskiev anonymously surveyed 1,477 global sales professionals across B2B and B2C industries to unearth the sales trends, opportunities, strategies, and pain points that could impact businesses in the coming year. Data-Driven Decision Making Informed decision-making is the cornerstone of successful sales strategies.

Data 100