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Six Clues Your QBRs are Box-Checking Exercises … and How to Fix Them

Emissary

How to fix it: Give customer success managers industry guides to help them better understand their client’s business context, and to facilitate harder-hitting conversations that drive toward value building. As they get further into sales conversations, they will also need the skills to resolve concerns and ask for commitments.

Exercises 245
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Unlock Sales Potential with a Sales Training Strategy

Highspot

Achieving revenue targets can be tricky, and it’s tempting to overlook training. A sales training strategy is your blueprint to equip sales teams with the necessary skills and knowledge to excel. Get practical advice for developing an effective, modern sales training strategy.

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Negotiating a Deal In Crunch Time

Sales and Marketing Management

This exercise, completed in advance, allows you to cope more effectively in real time under pressure. What you can prepare, however, are various pathways and probing questions that will help you navigate those twists in conversation. How might you respond to one offer or another? What is your ideal outcome?

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6 Ways to Make Your Sales Training Effective

CloserIQ

If you consider sales training to be the first of several steps toward boosting profits, it’s easy to see why it’s such a crucial investment. Sales training lays the foundation for future revenues by increasing your team’s satisfaction, loyalty and competence, all of which improve their interaction with the customer.

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Nobody Cares About Your Sales Training. Here’s Why

Mindtickle

Not all sales training works. In fact, research by Gartner found that sales reps only remember 13% of the information a month after their sales training. By adding ways to engage sellers with sales training, you increase sales quota attainment and the ROI of your sales training. Encourage failure and practice.

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Want to Stop Rampant Sales Team Turnover? Career Ladders Are the First Step

Hubspot Sales

Career ladders help retain staff by providing an incentive to keep moving forward -- if they see a clear reward (i.e., And since they’re being better equipped by well-defined career ladders, your workforce winds up being better trained, which helps your company remain competitive. Open the conversation.

Hiring 135
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Why Emotional Intelligence Training is Vital for Sales

LeadFuze

Most of the sales training we see today focus on fast-track training. One of these ways is through emotional intelligence training – it’s a powerful way of understanding a customer’s emotions and using this knowledge to inform your decision-making skills. Emotional intelligence training and sales go hand in hand.