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EXPLORING MULTI CHANNEL CUSTOMER SUPPORT SOFTWARE

Apptivo

As a business leader, you understand the importance of providing seamless customer support across multiple channels. Customers today expect to connect with companies through the channel of their choice, whether that’s chat, email, phone, or social media. What is customer service software?

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EXPLORING MULTI CHANNEL CUSTOMER SUPPORT SOFTWARE

Apptivo

As a business leader, you understand the importance of providing seamless customer support across multiple channels. Customers today expect to connect with companies through the channel of their choice, whether that’s chat, email, phone, or social media. What is customer service software?

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How to Avoid the Trash Folder

No More Cold Calling

Most ask me to buy lists of Salesforce, Oracle, or Sage users. It’s why social media adoption has skyrocketed. Launching an owned-media site or supporting a visually rich Pinterest channel does not make your brand instantly accessible and trustworthy. Every day more than 20 unsolicited emails come into my Inbox.

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Social Selling: What the Sales Pros Do Differently

No More Cold Calling

What makes the most influential sellers so successful on social media? Any sales professional who says it’s easy to keep up communication on social networks is either lying or doing it incorrectly. Done right, social selling is a time-consuming task that requires thought and focused effort. The answer was unexpected.

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Best of PowerViews: Are You Tenacious About Sales Follow Up?

Pointclear

For this ‘best of’ edition we revisit the hot topics—social media, mobile marketing, sales lead follow up. Look for some of these topics to be further explored by upcoming guests Jill Rowley of Oracle and Kyle Porter of SalesLoft. Each interview is available on our blog and YouTube channel.

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Maximizing Profits: How to Capitalize on Ecommerce Growth

LeadFuze

This article will guide you through innovative strategies that boost sales by personalizing customer experiences and streamlining your supply chain. Plus, we’re talking social media tactics—because let’s face it, that’s where the shoppers hang out.

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The Ultimate Guide to Sales Tips for Each Generation

Hubspot Sales

This article will offer some perspective and guidance on how to tap into them. A study by Oracle NetSuite, Wakefield Research, and The Retail Doctor found that just 27% of Boomers found the current brick and mortar retail environment inviting. And social media is a good place to start. They all buy stuff.