Benefit, Customer Service, Sales and Selling Skills

VIDEO SALES TIP: Your Customer Wants Outcomes, Not “Benefits”

The Sales Hunter

MAY 31, 2013

Sure, we’ve all heard that salespeople need to focus on “benefits,” not “features.” ” But if you really want to succeed in sales, you better focus instead on your customer’s outcomes. ” Sales Motivation Blog. . ” Sales Motivation Blog. .

Benefit

Benefit Video Customer Margin

3 Key Ways Excellent Customer Service Benefits Distributors

The Brooks Group

MAY 24, 2017

Even—or especially—in tough economic times, investing in your organization’s customer service function is critical for your overall business and profitability strategy. Savvy distributors are providing their service department with consultative selling skills training so they are able to: 1.

Customer Service

Customer Service Benefit Customer Margin

To Become A Master Salesperson, Master NON Selling Skills.

Jeffrey Gitomer

AUGUST 23, 2011

To Become A Master Salesperson, Master NON Selling Skills. Tweet Share Everyone talks about “how to sell” Not me. In order to struggle less, you must begin to make the transition from “making a sale” to “creating a buying atmosphere.” What is selling about? Online Training.

Selling Skills

Selling Skills Hiring Social Media Lead Rank

VIDEO SALES TIP: Thanking Your Customers BEYOND the Sale

The Sales Hunter

OCTOBER 5, 2013

Sure, it’s easy to thank them at order time, but I challenge you to look beyond the sale. You likely will learn ways you both can benefit: Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog. . .” ” Sales Motivation Blog. .

Customer

Customer Video Selling Skills Customer Service

6 Ways Salespeople Kill Sales

The Sales Hunter

JULY 18, 2013

Ignoring the customer. Trying to prove the customer is wrong. Failing to ask for the sale. We in sales are a finicky group. We may not think of ourselves as being self-centered, but in reality, there are too many situations where we become exactly that when we are with a customer. ” Sales Motivation Blog.

Cold Calling

Cold Calling Customer Service Consultative Selling Selling Skills

Securing Repeat Sales from Existing Customers with 2/2/2

The Sales Hunter

APRIL 30, 2013

Two days after the customer makes their purchase, reach out to them with a phone call thanking them for buying and making sure they received what they wanted with regard to the benefits they were looking to fill. You can secure repeat sales from existing customers if you follow the 2/2/2 rule. Does this system work?

Customer

Customer Cold Calling Customer Service Consultative Selling

VIDEO SALES TIP: Using “Out of Office” Auto Reply to Your Advantage

The Sales Hunter

SEPTEMBER 21, 2013

The “Out of Office” auto reply feature can be a great tool to capitalize on sales opportunities. Think about it… your customer or prospect emails you. Yes, I know it’s not always possible to reply, but for the times you can, you will benefit greatly. ” Sales Motivation Blog. .

Video

Video Selling Skills Customer Service Motivation

VIDEO SALES TIP: Success in Sales Depends on Knowing THESE…

The Sales Hunter

APRIL 11, 2015

But when you thoroughly understand what your customer really wants, you are in a much better […]. Blog Closing a Sale Professional Selling Skills Prospecting benefits customer service features prospecting sales success video sales tip'

Video

Video Selling Skills Customer Service Benefit

Your Customer Doesn’t Care About Your Price

The Sales Hunter

SEPTEMBER 3, 2013

Customers don’t care as much as salespeople think they do because we, salespeople, tend to have far too many voices in our head telling us our price is too high. The voices are quick to say how the sales we’ve lost are because our price was too high. Customers aren’t looking at price as much as you think.

Customer

Customer Discount Comparison Benefit

How a Simple Pause Can Save a Sales Call

The Sales Hunter

JULY 17, 2013

Sure, you may know quite a bit more than your customer, but if you don’t learn to pause at the right time, you may lose the sale. The typical salesperson thinks they know everything, and many times they do know quite a bit more than the customer. The customer is talking and you didn’t even have to ask a question.

Cold Calling

Cold Calling Customer Service Consultative Selling Negotiation

Help Your Customers Achieve What Seems Unreachable

The Sales Hunter

MAY 8, 2013

This goes way beyond “benefits” of what you sell. You have to listen closely enough to your customer and ask enough follow-up questions to ensure you grasp what they really want, even if what they want seems unreachable. What does your customer truly want? And that’s what sales is all about.

Customer

Customer B2C Customer Service Selling Skills

Quit Asking “Feature” Based Questions and You’ll Boost Your Sales

The Sales Hunter

FEBRUARY 24, 2015

This is the easiest way for you to increase your sales! If you want to significantly alter your sales results, here is one of the most powerful things you can do. Blog Consultative Selling Customer Service Professional Selling Skills Prospecting benefits features prospect prospecting question questioning sales questions'

Consultative Selling

Consultative Selling Selling Skills Customer Service Benefit

It’s Time to Throw Away the Marketing Materials

The Sales Hunter

JUNE 11, 2013

Over the years, I’ve found the top performing salespeople in every industry are those who are just as effective in developing and closing customers without sales materials as they are with them. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog. .” Trust me on this.

Marketing

Marketing Customer Service Consultative Selling Motivation

5 Ways to Avoid Stupid Customers

The Sales Hunter

SEPTEMBER 10, 2013

When you sell on price, the biggest group of people you’re going to attract is stupid people. Reason is simple: People who focus on price will never understand the value proposition and, therefore, they’ll never appreciate how they can benefit. Copyright 2013, Mark Hunter “The Sales Hunter.”

Customer

Customer Negotiation Selling Skills Customer Service

Is Your Price a “Cost” or “Investment”?

The Sales Hunter

AUGUST 6, 2013

Look at what you sell as an investment and it will help you shift the focus of your sales presentation away from one of substantiating a price by talking features to a conversation about the benefits the customer is going to receive. Copyright 2013, Mark Hunter “The Sales Hunter.”

Cold Calling

Cold Calling Consultative Selling Selling Skills Benefit

Sales Motivation Video: What Insights Are You Going To Share This Week?

The Sales Hunter

APRIL 13, 2015

Do you want to stand out as a sales leader? Then you need to be sharing new insights with your customers. These insights don’t have to be just about what you sell, but could be about anything that is of benefit to […]. Of course you do! What new insights are you going to share?

Motivation

Motivation Video Consultative Selling Selling Skills

Throw Your Sales Materials Away…NOW!

The Sales Hunter

SEPTEMBER 26, 2013

I recently watched a very capable salesperson get completely flustered because the sales materials he had weren’t in the order he wanted them. He opened the sales meeting beautifully and then began walking the customers through the materials. Copyright 2013, Mark Hunter “The Sales Hunter.”

Consultative Selling

Consultative Selling Face-to-face Selling Skills Motivation

Selling Benefits and Not Features: Why is This So Hard to Do?

The Sales Hunter

JULY 12, 2012

One of the best examples I’ve found when trying to see the difference between product features and customer benefits is to think of it in terms of music. I buy it based on the benefit I’m going to receive from listening to it. View what you sell as music, whether it be a product or service.

Benefit

Benefit Motivation Closing Buyer

7 Tips to Skyrocket Performance In Small Sales Teams

Sales and Marketing Management

NOVEMBER 17, 2019

Author: Charlotte Powell You don’t need a big sales team to make a lot of money. Small sales teams can perform incredibly well if you get the right balance of skills, motivation, and resources. How can you inspire your sales team to go above and beyond? Run a skills assessment. Run a skills assessment.

Collateral

Collateral Sales Qualified Lead Guarantee Resources

Do Customers Lie Intentionally to Salespeople?

The Sales Hunter

AUGUST 8, 2013

On the other hand, when you really take the time through your questioning and listening to understand the customer’s needs and desired benefits, then you are less compelled to say something that is not accurate or not truthful. If the customer views you as someone with integrity, they are less likely to lie to you.

Intent

Intent Customer Customer Service Consultative Selling

Less is More: The Art of Selling More in Less Time

The Sales Hunter

DECEMBER 19, 2013

The old days of customers wanting you the salesperson to share with them everything you know is gone. Customers don’t have time for it, and for that matter, neither do you. Long sales calls are not a direct reflection of the eventual success of a sales call. Copyright 2013, Mark Hunter “The Sales Hunter.”

Selling Skills

Selling Skills Consultative Selling Motivation Customer Service

Can a Relationship with a Customer Hurt Your Profit?

The Sales Hunter

JANUARY 10, 2014

In sales we always talk about the importance of getting close to our customers. We love to brag about how tight we are with a buyer and how the tight relationship benefits us and keeps out the competition. We all want to improve a customer relationship, right? Relationships are key to sales.

Customer

Customer Customer Service Selling Skills Up-Sell

How Much Do You Know About Your Customer’s Customer?

The Sales Hunter

JANUARY 30, 2015

How do their customers benefit from what they provide to them? Recently, I was working with a salesperson calling on customers and this issue came to light. The reason it came to light is the salesperson was selling to customers who suddenly found themselves […].

Cold Calling

Cold Calling Customer Consultative Selling Selling Skills

What I Learned About Selling By Sitting In Starbucks. (And It’s Not from the Employees).

The Sales Hunter

JANUARY 16, 2014

Customers buy for different reasons. Don’t assume you know the benefits they want. Third point I’ve noticed is how the customers participate in the buying process. Copyright 2014, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog. We can only imagine how little this person spent.

Consultative Selling

Consultative Selling Banking Selling Skills Customer Service

3 Ways to Boost Your Confidence as a Salesperson

The Sales Hunter

AUGUST 29, 2013

It doesn’t take long for us to discover that confidence plays a significant role in the world of sales. Interestingly, the assumption is often made that if someone has chosen selling for their profession, they are “naturally” confident. In other words, you don’t think what you sell is worth full price.

Consultative Selling

Consultative Selling Motivation Selling Skills Discount

5 Secrets for Dealing with Customers Who Push Back on Price

The Sales Hunter

JULY 9, 2013

” I say that because the sales process is never perfect, despite how much people may want to benchmark results. The more you can get the customer to focus on their big issue, the more likely they are to realize the price is not an issue. This is why it’s so important to uncover their big needs early in the sales process.

Discount

Discount Customer Consultative Selling Selling Skills

7 Sales Prospecting Ideas That Work | Sales Motivation and Sales.

The Sales Hunter

FEBRUARY 27, 2012

Mark’s Insights on SALES MOTIVATION. Sales Articles. Selling a Price Increase. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. Retail Sales Trends. 7 Sales Prospecting Ideas That Work. Copyright 2012, Mark Hunter “The Sales Hunter.”

Motivation

Motivation Prospecting Hiring Ideal Customer Profile

23 Ways to Strengthen Your Relationship with Your Client | Sales.

The Sales Hunter

FEBRUARY 7, 2012

Mark’s Insights on SALES MOTIVATION. Sales Articles. Selling a Price Increase. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. Sales Call Best Practices. Communication Skills. Retail Sales Trends. You will benefit. customer service.

Ideal Customer Profile

Ideal Customer Profile Negotiation Hiring Facebook

Debunking the Myth of "Inside Sales" | Sales Motivation and Sales.

The Sales Hunter

JANUARY 25, 2012

Mark’s Insights on SALES MOTIVATION. Sales Articles. Selling a Price Increase. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. Retail Sales Trends. Debunking the Myth of “Inside Sales” Jan 26, 2012. Mark’s Insights on PRICING.

Inside Sales

Inside Sales Motivation Hiring Ideal Customer Profile

14 MORE Sales Motivation Quotes to Keep You Going! | Sales.

The Sales Hunter

MARCH 3, 2012

Mark’s Insights on SALES MOTIVATION. Sales Articles. Selling a Price Increase. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. Communication Skills. Retail Sales Trends. 14 MORE Sales Motivation Quotes to Keep You Going! customer service.

Motivation

Motivation Hiring Ideal Customer Profile Negotiation

How to Generate New Leads? Try This! | Sales Motivation and Sales.

The Sales Hunter

FEBRUARY 20, 2012

Mark’s Insights on SALES MOTIVATION. Sales Articles. Selling a Price Increase. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. Sales Call Best Practices. Communication Skills. Retail Sales Trends. ” Sales Motivation Blog.

Motivation

Motivation Leads Marketing Qualified Lead Ideal Customer Profile

5.5 Elements To Think About When Presenting | Jeffrey Gitomer.

Jeffrey Gitomer

FEBRUARY 14, 2012

elements that determine whether a sale will be made or not: 1. The weight that a probably purchaser assigns to a product, feature, benefit, price, or time frame. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Dont let your next sales meeting suck! The Sales Bible.

Hiring

Hiring Social Media Loyalty Referrals

Salespeople are Really R&D People | Sales Motivation and Sales.

The Sales Hunter

JANUARY 17, 2012

Mark’s Insights on SALES MOTIVATION. Sales Articles. Selling a Price Increase. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. Sales Call Best Practices. Communication Skills. Retail Sales Trends. ” Sales Motivation Blog.

Motivation

Motivation Ideal Customer Profile Hiring Negotiation

6 Ways to Raise Your Prices NOW | Sales Motivation and Sales.

The Sales Hunter

JANUARY 24, 2012

Mark’s Insights on SALES MOTIVATION. Sales Articles. Selling a Price Increase. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. Sales Call Best Practices. Communication Skills. Retail Sales Trends. Talk quality with your customer.

Motivation

Motivation Ideal Customer Profile Hiring Negotiation

Sales Motivation: Customers Will Always Pay More For Confidence.

The Sales Hunter

DECEMBER 23, 2011

Mark’s Insights on SALES MOTIVATION. Sales Articles. Selling a Price Increase. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. Sales Call Best Practices. Communication Skills. Retail Sales Trends. Customers want solutions. sales tips.

Ideal Customer Profile

Ideal Customer Profile Motivation Customer Negotiation

Stories Sell in Politics — & in Business

Anne Miller

AUGUST 21, 2020

Zooming to millions in politics or selling to one person in business, stories sell. It doesn’t matter how complex or how simple your business is, you will benefit from becoming a “story seller.” Check out the strength of your current selling skills. Anne is a great resource and talented coach.

Coaching

Coaching Video Selling Skills Up-Sell

4 Ways to Improve Sales in 2012 | Sales Motivation and Sales Training

The Sales Hunter

DECEMBER 29, 2011

Mark’s Insights on SALES MOTIVATION. Sales Articles. Selling a Price Increase. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. Sales Call Best Practices. Communication Skills. Retail Sales Trends. 4 Ways to Improve Sales in 2012.

Motivation

Motivation Training Hiring Ideal Customer Profile

Who is Your Lexus? | Sales Motivation and Sales Training

The Sales Hunter

DECEMBER 12, 2011

Mark’s Insights on SALES MOTIVATION. Sales Articles. Selling a Price Increase. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. Sales Call Best Practices. Communication Skills. Retail Sales Trends. Customer Service: Is Low Price Really Best?

Motivation

Motivation Real Estate Training Hiring

Who Are Your Sales Motivators? - The Sales Hunter

The Sales Hunter

DECEMBER 1, 2011

Mark’s Insights on SALES MOTIVATION. Sales Articles. Selling a Price Increase. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. Communication Skills. Retail Sales Trends. Who Are Your Sales Motivators? ” Sales Motivation Blog.

Motivation

Motivation Hiring Ideal Customer Profile Negotiation

Cold-Calling Works (If You're Doing It Right) | Sales Motivation and.

The Sales Hunter

JANUARY 17, 2012

Mark’s Insights on SALES MOTIVATION. Sales Articles. Selling a Price Increase. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. Retail Sales Trends. Anyone who has been in sales for any period of time knows that. Mark’s Insights on PRICING.

Cold Calling

Cold Calling Motivation Ideal Customer Profile Negotiation

Why Aligning Sales Enablement to the Customer’s Path Matters

Miller Heiman Group

NOVEMBER 14, 2019

Alignment is a key pillar of a sales effectiveness framework. For a sales organization to succeed, alignment needs to exist on many levels: between sellers and customer service, between salespeople’s skills and sales methodology and between sales enablement strategies and the customer’s path.

Sales Enablement

Sales Enablement Study Face-to-face Sales Methodology

Eight Personal Barriers to a Sale | Top Sales Trainer | Best Sales.

Jeffrey Gitomer

MARCH 16, 2011

Eight Personal Barriers to a Sale | Top Sales Trainer | Best Sales Trainer | Top Leadership Trainer. Tweet Share There are eight personal barriers to a sale. These barriers are caused by YOU either before, during, or after the sale. When a sale is stalled or lost, it may be that the reason is below. •

Hiring

Hiring Remedy Social Media Loyalty

The 17 Essential Skills Every Salesperson Needs to Succeed

Highspot

JULY 6, 2023

In this guide, we’ll explore the key sales skills that will equip your reps with confidence and boost sales. With proven sales training strategies and ongoing coaching and enablement, reps will be ready to tackle the art of selling. Why are Sales Skills Important?

Face-to-face

Face-to-face Negotiation Sales Methodology ROI

Are Our Customer Conversations Substantively Different Than Internal Discussions?

Partners in Excellence

NOVEMBER 29, 2018

The other day, I published a post, “ Are Traditional Selling Skills Even Relevant Anymore? Hmmm, this isn’t sounding much different than sales… ). In fact the phrase, “everyone in the organization is selling…” The concept has several contexts. Most are internal, some may be external.

Outsourcing Services

Outsourcing Services Conversion Customer Engineering

VIDEO SALES TIP: Your Customer Wants Outcomes, Not “Benefits”

3 Key Ways Excellent Customer Service Benefits Distributors

Trending Sources

To Become A Master Salesperson, Master NON Selling Skills.

VIDEO SALES TIP: Thanking Your Customers BEYOND the Sale

6 Ways Salespeople Kill Sales

Securing Repeat Sales from Existing Customers with 2/2/2

VIDEO SALES TIP: Using “Out of Office” Auto Reply to Your Advantage

VIDEO SALES TIP: Success in Sales Depends on Knowing THESE…

Your Customer Doesn’t Care About Your Price

How a Simple Pause Can Save a Sales Call

Help Your Customers Achieve What Seems Unreachable

Quit Asking “Feature” Based Questions and You’ll Boost Your Sales

It’s Time to Throw Away the Marketing Materials

5 Ways to Avoid Stupid Customers

Is Your Price a “Cost” or “Investment”?

Sales Motivation Video: What Insights Are You Going To Share This Week?

Throw Your Sales Materials Away…NOW!

Selling Benefits and Not Features: Why is This So Hard to Do?

7 Tips to Skyrocket Performance In Small Sales Teams

Do Customers Lie Intentionally to Salespeople?

Less is More: The Art of Selling More in Less Time

Can a Relationship with a Customer Hurt Your Profit?

How Much Do You Know About Your Customer’s Customer?

What I Learned About Selling By Sitting In Starbucks. (And It’s Not from the Employees).

3 Ways to Boost Your Confidence as a Salesperson

5 Secrets for Dealing with Customers Who Push Back on Price

7 Sales Prospecting Ideas That Work | Sales Motivation and Sales.

23 Ways to Strengthen Your Relationship with Your Client | Sales.

Debunking the Myth of "Inside Sales" | Sales Motivation and Sales.

14 MORE Sales Motivation Quotes to Keep You Going! | Sales.

How to Generate New Leads? Try This! | Sales Motivation and Sales.

5.5 Elements To Think About When Presenting | Jeffrey Gitomer.

Salespeople are Really R&D People | Sales Motivation and Sales.

6 Ways to Raise Your Prices NOW | Sales Motivation and Sales.

Sales Motivation: Customers Will Always Pay More For Confidence.

Stories Sell in Politics — & in Business

4 Ways to Improve Sales in 2012 | Sales Motivation and Sales Training

Who is Your Lexus? | Sales Motivation and Sales Training

Who Are Your Sales Motivators? - The Sales Hunter

Cold-Calling Works (If You're Doing It Right) | Sales Motivation and.

Why Aligning Sales Enablement to the Customer’s Path Matters

Eight Personal Barriers to a Sale | Top Sales Trainer | Best Sales.

The 17 Essential Skills Every Salesperson Needs to Succeed

Are Our Customer Conversations Substantively Different Than Internal Discussions?

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