Hubspot Sales

MAY 26, 2023

Outbound calls are any call made by your business, while cold calls happen when sales representatives call prospects without knowing if they’re interested in your offerings. If you lead a sales team, don’t leave your agents empty-handed; give them the training and resources they need to be prepared to communicate with customers and prospects.

Outbound 102

Outbound Inbound Cold Calling Buyer Persona 102

Jeffrey Gitomer

MAY 18, 2011

Tweet Share To establish the ultimate long-term relationship and to be memorable in the service you perform, you need to discover personal information about your prospect or customer. What do you know about what impacts your best customers and prospects? Speak Your Mind Cancel reply. Customer Loyalty.

Hiring 265

Hiring Lead Rank Lead Scoring Marketing Qualified Lead 265

Jeffrey Gitomer

MAY 9, 2011

Customers cancel a big order: Weakening your personal belief or causing severe money problems — or both. When you have the pressure to sell, the prospect senses it, and backs off. Speak Your Mind Cancel reply. Customer Loyalty. Overcoming Objections. Getting depressed: From any of the above. Categories.

Hiring 306

Hiring Social Media Cancellation Loyalty 306

Jeffrey Gitomer

JULY 26, 2011

New prospective customer not looking to buy yet. New prospective buyer getting ready to buy. Existing customer who you are building a relationship with and/or who is ready to buy. Speak Your Mind Cancel reply. Customer Loyalty. Overcoming Objections. Gitomer | July 26, 2011 | 2 Comments. GREAT food.

Hiring 260

Hiring Social Media Referrals Loyalty 260

Jeffrey Gitomer

FEBRUARY 18, 2011

They go through the same old crapola, of prospect , the point, present, close, follow-up! Speak Your Mind Cancel reply. Customer Loyalty. Overcoming Objections. The question is who values you and your knowledge? The answer is nobody. What do you mean nobody? Most sales people stop at the end of the selling process.

Referrals 206

Referrals Hiring Social Media Loyalty 206

Hubspot Sales

SEPTEMBER 17, 2018

There are contingencies and cancelation terms added, payment terms extended, and additional product and services requests. Let’s say you’ve been speaking with a prospect for a few months about your CRM technology. Pricing objections are tricky because they’re almost never what they appear to be (i.e., Wow, that’s a lot.

Margin 119

Margin Negotiation Call-back Cancellation 119

Jeffrey Gitomer

MARCH 3, 2012

You can even bring a friend, co-worker, or even a prospect and I’ll help you close them. Speak Your Mind Cancel reply. Customer Loyalty. Overcoming Objections. Get Sales Blog Updates. Categories. Select Category. Select Category. Generating Referrals. Jeffrey Webinar. Leadership. Networking. Presenting. MARCH 22/23.

Hiring 171

Hiring Social Media Hotels Loyalty 171

The Sales Hunter

DECEMBER 29, 2011

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Take the time to contact each one of your existing customers with one objective — get referrals. The way you do this if by first engaging the customer in a conversation about what they’ve gained from working with you.

Motivation 210

Motivation Training Hiring Ideal Customer Profile 210

The Sales Hunter

FEBRUARY 20, 2012

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. When you contact each of your customers this time, you focus on thanking them for their business and asking them about how your company’s level of customer service has been. Related posts: 5 Secrets to Get Better Prospecting Leads.

Motivation 200

Motivation Leads Marketing Qualified Lead Ideal Customer Profile 200

Jeffrey Gitomer

DECEMBER 16, 2011

Why on earth would you look for your prospect’s pain when he or she is looking for pleasure? Why on earth would you try to sell your prospect, when all they want to do is buy? How do I overcome objections? Speak Your Mind Cancel reply. Customer Loyalty. Overcoming Objections. How do I close a sale?

Hiring 194

Hiring Cold Calling Closing Social Media 194

Jeffrey Gitomer

APRIL 21, 2011

It never ceases to amaze me, that with all the options salespeople have, they choose to alienate, anger or cause doubt in the mind of the prospect by setting the wrong tone with their questions. And maybe the prospect feels that’s none of your business. It’s a waste of the prospect’s time. Good start.

Hiring 335

Hiring Social Media Loyalty Commission 335

Alice Heiman

MARCH 12, 2020

As an example, look at the impact coronavirus has had on the tech industry : Dell, Amazon, Twitter, and Google have all announced some major actions (including work-from-home mandates and canceled events) in response to the outbreak. Coach your salespeople on how to handle sales objections. Listen: Listen carefully to the objection.

Customer 62

Customer How To Objections Cancellation 62

Jeffrey Gitomer

OCTOBER 28, 2011

I wanted to channel that energy, harness that energy, and direct it toward a sales prospect. My objective when I was first learning how to sell is the same as it is today: be the best in the world. Speak Your Mind Cancel reply. Customer Loyalty. Overcoming Objections. I loved it and couldn’t get enough.

Hiring 181

Hiring Social Media Loyalty Energy 181

Jeffrey Gitomer

MARCH 30, 2011

When you create a connection, it’s an indicator that that prospect, or that customer, or that person wants to continue the online relationship, which may lead to real business. Speak Your Mind Cancel reply. Customer Loyalty. Overcoming Objections. Get Sales Blog Updates. Categories. Select Category. Leadership.

Social Media 158

Social Media Hiring Loyalty Media 158

The Sales Hunter

NOVEMBER 22, 2011

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Conversely, the less the customer knows about yours, the better off you will be. Don’t start any negotiation until you know exactly what it is the customer wants. You must find out what their expectations are and what their objections are.

Negotiation 200

Negotiation Motivation Strategy Ideal Customer Profile 200

Jeffrey Gitomer

MARCH 7, 2012

Blaming the prospect for your issues. Why are you making a “sales presentation” without understanding why the prospect may want to buy? Trying to “type” the prospect. Trying to “mirror” the prospect. Speak Your Mind Cancel reply. Customer Loyalty. Overcoming Objections.

Hiring 225

Hiring Social Media Decision Maker Loyalty 225

The Sales Hunter

JANUARY 10, 2012

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Statements like these from customers are going to happen. The questions or comments your customer states might not be one of the examples above, but the objective is the same — they want you to cave. Strategic Customers Are Key.

Negotiation 190

Negotiation Ideal Customer Profile Customer Hiring 190

Jeffrey Gitomer

OCTOBER 14, 2011

It is comparatively easy to acquire and to maintain persistence in pursuing the object of intense desire. . Get your prospect a sales lead. Give your prospect an idea how to serve his customers better. Give your prospect ten things he can do to improve his morale, productivity, absenteeism, or profit. Get the idea?

Hiring 164

Hiring Follow-up Social Media Loyalty 164

The Sales Hunter

JANUARY 10, 2012

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. It’s critical you know what your sales negotiation strategies are to ensure you have the ability to achieve your objectives. customer service. prospecting. Cancel Reply. Client List. Testimonials. FREE Resources.

Negotiation 181

Negotiation Motivation Strategy Hiring 181

The Sales Hunter

NOVEMBER 25, 2011

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. You can’t do your job without knowing something about your prospect or a scouting report. You can’t do your job without feedback from your customers or your coaches. customer service. prospecting. Cancel Reply.

Ideal Customer Profile 190

Ideal Customer Profile Face-to-face Negotiation Hiring 190

Jeffrey Gitomer

FEBRUARY 14, 2011

Suddenly a person comes in and belts out values that shrink the price of ownership and “compels” this prospect to become a customer. Speak Your Mind Cancel reply. Customer Loyalty. Overcoming Objections. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Tough is it not? Categories.

Hiring 155

Hiring Social Media Loyalty Cancellation 155

The Sales Hunter

FEBRUARY 23, 2012

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Leaders keep the focus of the organization on the true objectives and do not allow the energy of the organization to be spent elsewhere. customer service. prospecting. Cancel Reply. Client List. Testimonials. FREE Resources.

Ideal Customer Profile 203

Ideal Customer Profile Negotiation Hiring Facebook 203

The Sales Hunter

FEBRUARY 7, 2012

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Make sure everything on your site is professional and is something you would not object to your mother or children reading.). customer service. prospecting. customer service. prospecting. Cancel Reply.

Ideal Customer Profile 204

Ideal Customer Profile Negotiation Hiring Facebook 204

The Sales Hunter

DECEMBER 6, 2011

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Lesson learned for sales: Customers can cancel appointments, change order dates and a number of other things. If you want to win in fantasy football and in sales, you have to be ready with the contingency plan if you want to make your objective.

Ideal Customer Profile 200

Ideal Customer Profile Negotiation Hiring Cancellation 200

Jeffrey Gitomer

MARCH 16, 2011

What about choice of wrong target customers (prospects) who cannot afford; has no need for product/service and also the possibility that he never understood all that was said, besides his inability (powerless) to decide. Speak Your Mind Cancel reply. Customer Loyalty. Overcoming Objections. Share this Post.

Hiring 226

Hiring Remedy Social Media Loyalty 226

The Sales Hunter

DECEMBER 27, 2011

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Your objective is to wish them the best and find out from them what they expect in 2012. Make it a commitment to be aggressive in getting key information out to customers and prospects that will keep your name in front of them. leadership.

Motivation 213

Motivation Hiring Ideal Customer Profile Negotiation 213

The Sales Hunter

JANUARY 25, 2012

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. What this means is the salesperson has to be far more prepared to follow-up with the customer via email, telephone, mail, etc. Following up with a prospect is certainly nothing new, but what has changed is what is contained in the follow-up.

Inside Sales 168

Inside Sales Motivation Hiring Ideal Customer Profile 168

Jeffrey Gitomer

JUNE 14, 2011

Tweet Share To maximize your networking effectiveness, you must follow one simple rule: Rule A1A — go where your customers and prospect go, or are likely to be. This is the best place to learn about your product, your competition AND your customers at the same time. Your best customer(s) trade or professional association.

Networking 325

Networking Hiring Trade Show Social Media 325

The Sales Hunter

JANUARY 24, 2012

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Until the customer has shared with you what they’re looking for and have provided to you what their objections are, then you’re wasting your time. customer service. prospecting. Cancel Reply. Client List.

Negotiation 194

Negotiation Ideal Customer Profile Hiring Facebook 194

Jeffrey Gitomer

APRIL 26, 2011

Essential stuff for sales professionals helped me to kick my own ass and stay focused on giving value to my prospects FIRST! Speak Your Mind Cancel reply. Customer Loyalty. Overcoming Objections. Tom Smith says: May 3, 2011 at 2:39 pm. Jeffrey is the real deal. It’s not what he says, it’s what he has done.

Hiring 190

Hiring Social Media Ideal Customer Profile Loyalty 190

Jeffrey Gitomer

JULY 12, 2011

One of the marks of a great sales pro is the ability to deliver value through your expertise, insight, and ideas you give to customers routinely. By attending the webinar you will learn how to deliver value first, give value without expectation, give it often and give it to your prospects and customers! Customer Loyalty.

Course 143

Course Hiring Webinar Metrics Social Media 143

Jeffrey Gitomer

DECEMBER 14, 2011

Prospects must first believe in (and like) the messenger, or the message has no credibility. Speak Your Mind Cancel reply. Customer Loyalty. Overcoming Objections. If you missed Monday or Tuesday, don’t worry—you can still listen to the recorded versions of the webinar if you sign up. JGBootcamp. Categories.

Webinar Metrics 148

Webinar Metrics Hiring Social Media Loyalty 148

Jeffrey Gitomer

AUGUST 23, 2011

They concentrate on the system and not the prospect. Questions must demand that the prospect be encouraged to consider new information (not tell you information you could have looked up yourself). Questions are the key element in creating an “I need to buy this” thought process on the part of your prospect.

Selling Skills 326

Selling Skills Hiring Social Media Lead Rank 326

The Sales Hunter

JANUARY 24, 2012

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Changes could be in order lead-times or delivery schedules or any number of other things but it is always amazing at what you may not think is a big deal is actually a huge benefit to a customer. Talk quality with your customer. customer service.

Motivation 201

Motivation Ideal Customer Profile Hiring Negotiation 201

Jeffrey Gitomer

SEPTEMBER 7, 2011

Failing to realize that the prospective customer has heard the same pitch 20 times. The answers derived from those questions will let the customer and the probable purchaser prove to him or herself the degree of their need, the experiences they’ve had up until now, why you are the best choice, and how they can buy now.

Hiring 245

Hiring Training Social Media Follow-up 245

The Sales Hunter

NOVEMBER 15, 2011

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Your objective is to not just beat these goals, but to nail them big time! customer service. prospecting. Cancel Reply. Client List. Testimonials. Mark’s Insights on SALES MOTIVATION. Mark’s Insights on PRICING.

Motivation 178

Motivation Ideal Customer Profile Negotiation Hiring 178

The Sales Hunter

DECEMBER 13, 2011

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Naturally, you’re going to wish them the best for the holidays and the new year, but your objective should also include one or more of the following: Gain any additional year-end business that might be available. customer service.

Ideal Customer Profile 172

Ideal Customer Profile Hiring Negotiation Referrals 172