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3 Ideas to Enable Customer Service Teams

Lessonly

While companies recognize the importance of great customer service, leaders are often overwhelmed by the different processes, tools, and strategies that impact the customer experience. So, what are the most efficient and effective ways to improve customer service? Transform training. Measure what matters.

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4 Ways to Improve Sales in 2012 | Sales Motivation and Sales Training

The Sales Hunter

Take the time to contact each one of your existing customers with one objective — get referrals. The way you do this if by first engaging the customer in a conversation about what they’ve gained from working with you. customer service. sales training. sales training tip. training tip.

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Set Yourself Up for Spring: 4 Sales Enablement Training Goals and Best Practices to Work at Next Quarter 

Lessonly

Now is the time to make big moves when it comes to your sales enablement training goals. Enablement is often used as an umbrella term to describe all things onboarding, training, coaching, content management, social selling, and more. Now, it’s time to dream about what your customers and prospects would experience. .

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Why Johnny and Jenny Are Struggling to Produce Results

Anthony Iannarino

As far as I have been able to discern, there is no perfect process for a nonlinear conversation about change and better results and a decision as to who will be the best long-term partner in producing some new and better results. No B2B Sales Training or Development. Get the Free eBook! How to Lead: The Leadership eBook.

Hiring 104
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40 Customer Service Tips from Today’s Leaders

Lessonly

It’s no surprise that the world of customer service is in the middle of astronomical change. As customers continue to demand more from companies, the role of a customer service team is more important than ever in order to keep satisfaction and engagement high. Download The Future of Customer Service today !

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Let’s Talk Sales! Improving Your Self-Awareness – Episode 137

criteria for success

In this episode of Let’s Talk Sales, Rebecca and I share some content from our CFS training curriculum on how you can leverage your understanding of self to grow sales. eBook – Increase Collaboration Between Teams: From Sales to Sales, Sales to Marketing, and Beyond. eBook – Motivating Your Sales Team.

eBook 51
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Executive Interview with @AllegoSoftware CMO, Wayne St. Amand: Sales as a Buying Experience

SBI

The second area is better training on product updates and new releases so that sellers always have the most up-to-date information and know how to match product features with buyer needs. All four of these factors will ensure more consistent, articulate, and useful conversations and a better buying experience for prospects.

ROI 117