Jeffrey Gitomer

JULY 7, 2011

Online Training. Why Can’t You Get More Referrals? Tweet Share The definition of “referral” will surprise you, and at the same time make you understand why you don’t get as many as you expect or ask for. The definition of “referral” is: Risk. Do you ask for referrals?

Referrals 299

Referrals Hiring Social Media Loyalty 299

Pipeliner

JULY 12, 2022

Sales are the lifeblood of any business; investing in the training of your salespeople can help you grow your sales in no time and improve your sales representatives’ work culture and motivation. Here’s how sales training can benefit your business: 1. This can help attract more people to your product or service.

Training 98

Training Motivation SalesForce Referrals 98

Jeffrey Gitomer

JANUARY 3, 2012

Online Training. Referrals – Best Way To Get Is To Give. Tweet Share You don’t ask for referrals, you earn referrals: Looking for more tips like this? Customer Loyalty. Generating Referrals. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Gitomer | January 3, 2012 | Leave a Comment. Click here.

Referrals 228

Referrals Hiring Social Media Loyalty 228

Increase Sales

JULY 14, 2012

Believe it or not I was hung up by a salesperson who made it a very clear he was seeking sales referrals after he had sold me on his solution. What prompted this action does require sharing of the events leading up to this not the best sales referral strategy. I called the customer service number given to me by the salesman.

Referrals 146

Referrals Telecommunications Customer Service Call-back 146

Jeffrey Gitomer

FEBRUARY 18, 2011

Online Training. Relationships and Referrals | Top Sales Trainer | Best Sales Trainer | Top Leadership Trainer. Customer Loyalty. Generating Referrals. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Gitomer | February 18, 2011 | 1 Comment. Tweet Share The question is who values you and your knowledge? Gitomer gets it!

Referrals 206

Referrals Hiring Social Media Loyalty 206

Understanding the Sales Force

NOVEMBER 29, 2023

After I moved all of the legitimate and very illegitimate emails into trash, I identified 26 emails – all from yesterday – that were cold solicitations from BDRs, account managers, customer service reps, marketing reps, and even CEOs. I’ve written about using the phone before.

Meeting 193

Meeting Cold Calling Outbound Inbound 193

Jeffrey Gitomer

AUGUST 15, 2011

Online Training. Filed Under: Attitude , Sales , Success Tagged With: attitude training , book on attitude , building trust , business social media , corporate sales training , customer service , customer service training , gitomer , jefrrey gitomer , sales blog , selling skills. Hire Jeffrey.

Remedy 334

Remedy Hiring Training Social Media 334

Jeffrey Gitomer

SEPTEMBER 29, 2011

Online Training. Filed Under: Attitude , Overcoming Objections , Sales , Sales Management Tagged With: corporate sales training , customer loyalty training , customer service training , gitomer , Jeffrey gitomer , jefrrey gitomer , professional sales training , selling with social media.

Quota 234

Quota Training Hiring Social Media 234

Lessonly

JULY 30, 2020

Why is customer service training important? Training is important because your employees are part of the lasting first impression of your brand and business. You see, customer service is key to engaging customers and finding solutions. But where does loyalty come from? Great question.

Customer Service 26

Customer Service Training Customer Loyalty 26

Jeffrey Gitomer

AUGUST 10, 2011

Online Training. Customer Loyalty. Generating Referrals. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? It’s not about RESPONSE. It’s about PREVENTION. Gitomer | August 10, 2011 | 1 Comment. Tweet Share You go through your ENTIRE one-hour, amazing sales presentation. You nailed it. SO TRUE Thanks! Categories.

Hiring 297

Hiring Training Social Media Loyalty 297

Jeffrey Gitomer

AUGUST 3, 2011

Online Training. Filed Under: Attitude , Customer Loyalty , Generating Referrals , Sales Tagged With: attitude training , building trust , establishing trust , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , sales leadership , sales skills. . -->. Customer Loyalty. Generating Referrals.

Hiring 268

Hiring Training Social Media Loyalty 268

The Brooks Group

MAY 24, 2017

Even—or especially—in tough economic times, investing in your organization’s customer service function is critical for your overall business and profitability strategy. Savvy distributors are providing their service department with consultative selling skills training so they are able to: 1. Conclusion.

Customer Service 49

Customer Service Benefit Customer Margin 49

Sales Training Advice

AUGUST 30, 2013

It is the foundation but you have to ASK for referrals in order to consistently GET referrals. Every sales professional should excel at asking for and getting referrals but this is rarely the case. Often people tend to avoid asking for referrals altogether because it feels awkward or they don’t know who to ask. -

Referrals 102

Referrals Guarantee Customer Decision Maker 102

Jeffrey Gitomer

AUGUST 17, 2011

Online Training. Customer Loyalty. Generating Referrals. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? How Are You Using The Power of First Impression? Gitomer | August 18, 2011 | 1 Comment. Tweet Share You have THE meeting. The CEO has agreed to give you 30 minutes. Marsia Powers says: August 20, 2011 at 12:43 am. Categories.

Hiring 294

Hiring Training Social Media Loyalty 294

Lessonly

SEPTEMBER 8, 2020

Okay, now raise your hand if you think it’s vital to have a customer service enablement strategy, too? . I’ve never met anyone with a job title that includes “customer service enablement” in the same way people build a sales enablement career path. Offering excellent customer service ranked as the #1 factor.

Customer Service 26

Customer Service Customer Lead Rank Lead Scoring 26

Jeffrey Gitomer

AUGUST 30, 2011

Online Training. Filed Under: Social Media , Success Tagged With: attitude training , gitomer , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales attitude , sales presentations , social boom , success principles. Customer Loyalty. Generating Referrals. See Jeffrey Live! Hire Jeffrey.

Facebook 210

Facebook Hiring Social Media Training 210

Jeffrey Gitomer

AUGUST 9, 2011

Online Training. Filed Under: Attitude , Sales , Success Tagged With: attitude training , book on attitude , business social media , corporate sales training , Jeffrey gitomer , jefrrey gitomer , sales , sales attitude , sales blog , sales skills , success principles. Customer Loyalty. Generating Referrals.

Training 170

Training Hiring Social Media Loyalty 170

Jeffrey Gitomer

SEPTEMBER 7, 2011

Online Training. The answers derived from those questions will let the customer and the probable purchaser prove to him or herself the degree of their need, the experiences they’ve had up until now, why you are the best choice, and how they can buy now. It blows me away how few salespeople believe in their own product or service.

Hiring 245

Hiring Training Social Media Follow-up 245

criteria for success

JULY 26, 2022

Do your salespeople effectively ask for referrals ? How well do your salespeople escalate issues to customer service? Do your salespeople effectively hand new customers off to the delivery team when they close deals? Choosing the Right Sales Training Partner. Let's Talk Sales! A weekly podcast production by CFS!

Lead Rank 98

Lead Rank Lead Scoring Scale Construction 98

Jeffrey Gitomer

SEPTEMBER 20, 2011

Online Training. If you are the one driving the train and making big things happen, you will become a hero to those who respect your ethics and accomplishments. Customer Loyalty. Generating Referrals. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? The Skills You Need To Be a True Leader. Share this Post. Categories.

Hiring 294

Hiring Training Social Media Loyalty 294

Jeffrey Gitomer

APRIL 16, 2013

Build relationships and earn referrals. Visit existing customers. Give referrals. Yes, GIVE referrals. Send a once a week, value-based message to existing and prospective customers. These are not “no brainers.” They’re “brainers!” Offer ideas and help. Use LinkedIn to make new connections.

Cold Calling 233

Cold Calling Face-to-face Trade Show Referrals 233

The Sales Hunter

DECEMBER 29, 2011

Conduct a referral blitz. Take the time to contact each one of your existing customers with one objective — get referrals. The way you do this if by first engaging the customer in a conversation about what they’ve gained from working with you. customer service. sales training. Mark Hunter.

Motivation 210

Motivation Training Hiring Ideal Customer Profile 210

Jeffrey Gitomer

OCTOBER 4, 2011

Online Training. As a seller’s market finally emerges, it’s time to hold price and let quality and service shine, let delivery and availability shine, and let value and relationship shine. Be prepared to tell the customer what you can do, not what you can’t do. Train everyone to be able to answer every question from a customer.

Training 166

Training Hiring Social Media Loyalty 166

Smooth Sale

DECEMBER 1, 2023

Many customers nowadays seek out the brands they may trust and garner appreciation. Showcase your customer testimonials and reviews on your website and social media platforms. Focus on delivering value on all levels, including excellent customer service. The service and trust will launch your business into high regard.

Automotive 106

Automotive Paid Content Customer Advertising 106

Jeffrey Gitomer

SEPTEMBER 9, 2011

Online Training. The Truth and Profit Behind Your Service. Every company (yours included) needs to change the way they look at training their people. Most companies have training programs all about how to do a job and circumstances regarding the business (your business). Customer Loyalty. Generating Referrals.

Hotels 175

Hotels Training Hiring Social Media 175

Marc Wayshak

MAY 25, 2022

In this video, I’m going to show you some top sales management training tips on this concept. One of the most important sales management training ideas is the concept of putting a product in place that essentially sells itself in some ways. Aligning incentives is the backbone of any successful sales management training initiative.

Hiring 62

Hiring Sales Management Training Lead Gen 62

Jeffrey Gitomer

AUGUST 31, 2011

Online Training. “What Should I Say When The Customer Calls And He’s Mad As Hell?” ” You can say, “I apologize,” but that’s not what the customer is looking for. This makes the recovery complete, and paves the way for the next order, or a favorable referral. Customer Loyalty.

Hiring 318

Hiring Customer Social Media Loyalty 318

Alice Heiman

APRIL 14, 2021

This may seem obvious, but a Forbes Insights Study showed that less than a third of business executives consider customer retention a priority. If you want to save money, on customer acquisition and increase sales referrals, it’ s time to make your current customers your priority. Loyal Customers Provide Referrals.

Retention 143

Retention Account Customer Referrals 143

Jeffrey Gitomer

SEPTEMBER 23, 2011

Online Training. Filed Under: Leadership , Sales Tagged With: building trust , business social media , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , sales blog , sales leadership , sales training , selling skills , social media marketing. Customer Loyalty. Generating Referrals. See Jeffrey Live! Categories.

Hiring 196

Hiring Cold Calling Social Media Training 196

The Pipeline

JUNE 20, 2016

There is no doubt that the pattern for a long time has been to start off a sales career prospecting, because unless you adopt a territory, there is no other way to build a base, (even if you’re good at referrals, you need someone to refer you). The key value any sales person bring is customers who represent new revenue streams.

Hiring 198

Hiring Referrals Territories Prospecting 198

Jeffrey Gitomer

FEBRUARY 14, 2012

Online Training. Customer Loyalty. Generating Referrals. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Elements To Think About When Presenting. Gitomer | February 14, 2012 | Leave a Comment. Speak Your Mind Cancel reply. Get Sales Blog Updates. Categories. Select Category. Jeffrey Webinar. Leadership. Networking. Presenting.

Hiring 255

Hiring Social Media Loyalty Referrals 255

Jeffrey Gitomer

JANUARY 24, 2013

As a result, my customers and followers are loyal, they think of me often in a positive way, and they proactively send me referrals on a regular basis. Become known as someone who gets business for customers. moments for customers. RESULT: The most incredible reputation will come your way. Establish WOW!

Referrals 299

Referrals Face-to-face Facebook Vendor 299

LeadFuze

NOVEMBER 30, 2021

If you want your brand to stand out, it’s important that the customer journey from acquisition to retention be seamless. Customer support and sales teams need to be trained and in sync with the sales team. Benefits of involving your sales customer support and sales team. Generate referrals. Source: Crazyegg.

Top of Funnel 52

Top of Funnel Churn Customer Marketing 52

Smooth Sale

MARCH 14, 2023

One of the easiest ways to do this is by offering promotions or discounts to attract more customers. You can also try upselling or cross-selling to existing customers or offering referral incentives to encourage customers to refer their friends and family. Learn more to train teams and join the advocacy program.

Outsourcing Services 78

Outsourcing Services Hiring Loyalty Discount 78

Jeffrey Gitomer

JULY 26, 2011

Online Training. New prospective customer not looking to buy yet. Get your customer to bring a referral for you, and you bring a referral for your customer. Your customer may be reluctant to bring you a referral unless you bring one for him. Customer Loyalty. Generating Referrals.

Hiring 260

Hiring Social Media Referrals Loyalty 260

Zoominfo

SEPTEMBER 1, 2019

This is a troubling trend, considering the fact that trust is the foundation of customer loyalty. So let’s get into our top five strategies to build customer loyalty! Invest in Multi-Channel Customer Service. Great customer service is one of several factors that make a customer loyal to a brand.

Loyalty 130

Loyalty Customer Incentives Incentive 130

The Sales Hunter

FEBRUARY 20, 2012

Salespeople all know the power of referrals from existing customers and how these can be some of their best leads. Unfortunately, too few salespeople have a plan to get referrals on an ongoing basis from their customers. Well, the “3 Blitz Referral/Lead Strategy” certainly can’t hurt! Mark Hunter.

Motivation 200

Motivation Leads Marketing Qualified Lead Ideal Customer Profile 200