article thumbnail

4 Ways Inside Sales Can Enhance Customer Experience

SBI Growth

Whether you are about to go on a first date or preparing for a discovery call with a prospect – first impressions matter. Regardless if it is from their initial website visit to their first discovery call, the prospects’ experience.

article thumbnail

How to Build an Inside Sales Culture that Rocks Your Revenues

Sales and Marketing Management

Its customer service? Its sales expertise? That's all well and good when your sales force works in a traditional workplace – sharing office space and meeting face-to-face. Unfortunately, in today’s virtual workplace, all or many of your inside salespeople may be working remotely. Its products? The management team?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Hottest Trends in Inside Sales

Sales and Marketing Management

Author: Giuseppe D’Angelo Inside sales have never been hotter, and the sales field is experiencing considerable change. Much of this is due to the technology that is beginning to drive the sales process much the way it has driven marketing for the past several years. Increasing demand for skilled inside sales reps.

article thumbnail

How Salesloft keeps OpenText’s Inside Sales team focused

SalesLoft

The best reason for adopting a new sales technology is to find a solution to your organization’s pain points. That’s exactly what Ron Greer , VP of Worldwide Inside Sales at OpenText , wanted for his team. It wasn’t practical or feasible for their sales process. But something felt off.

article thumbnail

What is Inside Sales? A Complete Overview

Mindtickle

In the past, most B2B sales were conducted face-to-face – perhaps in a prospect’s conference room or at a golf course. Many deals are closed today without the buyer and seller meeting face-to-face, a practice known as inside sales. The shift to remote sales accelerated during the pandemic. What is inside sales?

article thumbnail

Admin Inefficiencies are Dragging Your Inside Sales Productivity Down

SBI Growth

Inside sellers should perform essentially the same role as field sellers, the only difference being the inside sales team does not visit customers or prospects face to face. Role Corruption Results in Poor Sales Performance. With the inside sales team in the.

article thumbnail

6 AI Hacks for Inside Sales Reps [+Easy Steps]

Hubspot Sales

I’ve been in contact with sales experts about how AI has helped them. They’ve shared tips and AI hacks for inside sales reps, as well as tips for coping with — and bouncing back from — bad sales months. Let your [smaller thus less expensive] customer service team focus on the bigger and more complicated problems.