2013 Customer Service Marketing Objections 
Your Sales Management Guru
DECEMBER 3, 2012
Sales Leadership: 2013 Sales Theme. At this time of the year everyone is working on your sales business plans for 2013 and finishing budgets and forecasts. This particular company wanted to reinforce the sales process, sales strategy execution as well as increasing the focus on customer service.
SBI Growth
AUGUST 1, 2013
We’re nearly 60% through 2013. Develop priority rankings for existing customers with factors including: Revenue & Revenue Growth. Other Costs to Serve (customer service time, billing inquiry time, post-sales support time, etc.). Product and service offerings have to evolve to meet changing demand.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
The Sales Hunter
SEPTEMBER 26, 2013
He opened the sales meeting beautifully and then began walking the customers through the materials. For some reason, he was hung up on the idea he needed cute pictures and “marketing speak” content to wow his customer. We want customers talking and we want them engaged. I have no idea! The guy was good!
Partners in Excellence
DECEMBER 2, 2013
I was able to brush up on technology–personally, I spend a lot of time getting updates on marketing automation. But from the point of view of new, interesting, and emerging technologies focused on sales, marketing, and customer service professionals, it’s awesome.
Advertisement
Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.
SBI Growth
FEBRUARY 11, 2013
Ops remains close to the CSO but marketing, finance and HR are more influential. Operations data has not been properly leveraged - Are you tracking the metrics that drive results in 2013? What are the Major Business Objectives of the CSO? Marketing is not sharing pipeline data. Sales Ops has lost some of its credibility.
The Sales Hunter
JANUARY 3, 2013
Salespeople tend to believe they need to spend more time with major accounts, while Marketing will always argue more time should be spent prospecting. Marketing, on the other hand, tends to be compensated more for business growth, and their belief tends to be that growth is more likely to come from new customers than from existing customers.
Expert insights. Personalized for you.
82 
Let's personalize your content