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Top 10 B2B Ecommerce Trends for 2023

Hubspot Sales

B2B ecommerce strategies also differ greatly from B2C (business-to-consumer) ecommerce. In B2B, transactions involve two businesses, while in B2C, businesses sell directly to consumers. Furthermore, it can be difficult and time-consuming to manually input product information, especially on channels that prospects won't even visit.

Trends 107
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6 ways for B2B Companies to Up Their Customer Experience Game

Cience

Though B2C industries may be leading this change, B2B sales are not far behind. Oftentimes B2Bs have a wide range of clients that differ from each other much more than typical B2C customers. With B2B companies, it’s common to need multiple channels to complete purchases and get the job done. Personalize Customer Experiences.

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Digital Marketing Takes Center Stage

Sales and Marketing Management

As B2B companies continue to expand their digital marketing efforts, they can cull lessons from the B2C clashes like that between Airbnb and Vrbo. In the B2B world, you need to adopt the methods that the B2C people use in a different way, and that’s not going to be natural,” Westerman told SMM in a telephone interview.

Marketing 120
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Artificially Intelligent Selling

Tony Hughes

Social, Mobile, Cloud and Big Data have dominated the ‘trend’ conversations in 2014, and all four will continue to gain momentum as change agents in B2B and B2C business. There are 1,000 channels but there’s nothing on. The sheer volume of content, channels and workload is killing quality. Sales, the final frontier.

B2C 80
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5 Tactics to Improve Your Follow-Up Cadence [With Examples]

Sales Hacker

They’re taking a more B2C-like approach, optimizing the buying experience to win more business. 5 Tactics for Effective Sales Follow-Up in 2020. These same advancements have also added two new channels into the mix: video and texting. There’s been a shift in how B2B organizations communicate through follow-ups and outreach.

Follow-up 110
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3 Recommendations For Post-Pandemic SaaS Sellers

Crunchbase

The SARS outbreak in 2003 is said to have kickstarted the dominance of Chinese B2C e-commerce companies like Alibaba. It saw its daily meeting participant numbers skyrocket from 10 million in December 2019 to 300 million in April 2020. They also leverage APIs to automatically share internal sales information across channel partners.

B2C 56
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Going International in Times of Crisis: Good Move, or Too Risky for Established Companies?

Sales Hacker

At the heart of 2020’s changes is a realization that e-commerce is about more than buying household goods from Amazon. In 2020, US consumers spent nearly $710 billion on e-commerce , a year-over-year increase of 18%. While that can feel like a B2C trend, your B2B shoppers and targets are doing much the same thing.