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Properly Handled Mistakes Create Stronger Relationships

Adaptive Business Services

It was then that I had an epiphany. To learn more about our Nimble training and implementation services, please visit www.adaptive-business.com/nimble-scrm-training-support. These signs looked as good as, if not better, than the signs they were buying from the other vendor and we could do them for less money. To err is human.

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CRM Hijacks Customer Experience Strategy

Tony Hughes

But here is the epiphany I had in working with these focus groups and capturing their issues and insights: Customer Relationship Management has been hijacked by software technology. If you valued this article, please hit the ‘like' and ‘share’ buttons below. This article was originally published in LinkedIn here where you can comment.

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Becoming a Master Networker – Series Intro

Adaptive Business Services

At the same time, these articles will become a foundation for training sessions for our current and future members. I’ve written down 12 steps that I feel are important and that will become the topic of individual articles. Let’s finish up this article with a story. Actually, more of an epiphany.

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Sales Tip: Understand the Value of Your Offering to Your Prospect

Customer Centric Selling

By Gary Walker, EVP of Channel Sales & Operations, CustomerCentric Selling® - The Sales Training Company. They had an epiphany! Take a look at the sales training workshops available to get started and improve sales performance. Sales Tip: Understand the Value of Your Offering to Your Prospect.

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A Leadership Manifesto: You Don’t DO Leadesrhip

Keith Rosen

When I was thinking about what to write this week, my mind kept returning to an article I wrote a few weeks back. At the start of my training, I ask the managers and executives who are sitting in the room, looking at me (often wondering if the next two days are going to be worth their time), why they want to be a leader in the first place.

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Sales Tips: Making Sense Of Vague Advice

Customer Centric Selling

By John Holland, Chief Content Officer, CustomerCentric Selling® - The Sales Training Company. Some scotch was involved and ultimately the epiphany came. Sales Tips: Making Sense of Vague Advice. Image courtesy of Stock Images at FreeDigitalPhotos.net. so they could improve bottom line results.

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Managers, Experiencing Coaching Resistance? How To (Re) Introduce Coaching To Your Team That Creates Buy In and a Safe Environment for Employees – And For You. Part One

Keith Rosen

And for many of these managers, especially after reading my book on coaching or attending my management coach training program, they realize, in their words, “Well, I thought I was coaching my team but after what I’ve learned here, if I was to be honest with myself, I really wasn’t. Think about sports.

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