Remove Consultative Selling Remove Customer Service Remove Objections Remove Selling Skills
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Securing Repeat Sales from Existing Customers with 2/2/2

The Sales Hunter

Two days after the customer makes their purchase, reach out to them with a phone call thanking them for buying and making sure they received what they wanted with regard to the benefits they were looking to fill. Two weeks after the purchase, call the customer again and ask for their feedback as to how things are going.

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How a Simple Pause Can Save a Sales Call

The Sales Hunter

This means that when you pause anytime you share a key piece of information or answer an objection,your response will seem more credible because of the pause. I say a longer pause after you state your price because your objective is to ensure the customer speaks first after you’ve shared the price.

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Using Sales Managers and Executives to Close More 4th Quarter Sales

The Sales Hunter

Objective of the calls is three-fold. First is to get the name of your company back in front of the customer/prospect, even though the person might not be our buyer. We never know who or when the person the senior person knows may encounter the buyer to whom you sell. Sooner you make the calls, the better. It’s your business.

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Throw Your Sales Materials Away…NOW!

The Sales Hunter

We want customers talking and we want them engaged. That is the objective, so let’s engage them with a discussion. Your objective is to know what you sell and know it so well that you don’t need anything other than the questions you want to ask. Copyright 2013, Mark Hunter “The Sales Hunter.”

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The Next Question You Ask is the Most Important One

The Sales Hunter

View the customer as if you were peeling an onion. Your objective in peeling an onion is to get to the good part. Your objective is to get to the good part of understanding the customer’s needs and wants, and that means asking follow-up questions regarding what they just shared with you.

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Skip the Presentation and Close More Sales

The Sales Hunter

If a customer wanted to hear a presentation, they could go to YouTube and watch a video. The objective of a sales call is to have a discussion with the customer. The objective is to engage them and find out their needs. The more engaging you are with the customer, the more likely you will be in closing the sale.

Closing 198
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10 Ways to Overcome a Customer’s Objection

The Sales Hunter

An objection from a customer is not a reason to panic. Thinking you’re never going to have a customer object to something is not realistic. Ask the customer to share with you more insight as to why they raised the objection. Here are 10 responses to consider: 1. I always say it’s not the […].