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How to Apologize to A Client In Sales

SalesFuel

Apologizing is an art form that is the backbone of customer service…” writes Rachel Cagle for SalesFuel. This, according to Tim Riesterer , is known as the “service recovery paradox.” Chinn recommends sellers briefly explain the situation and acknowledge the consequences for the customer. “A

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3 Reasons Why Your Sales Team Isn't Generating More Leads (And How to Fix It)

Sales and Marketing Management

But difficulty and a lack of time are merely surface reasons explaining why sales teams often fail to generate more leads. Lack of a Plan - Sales teams might have a goal of generating leads, but they often don’t follow through on it. The Thrill of the Sale - Closing a sale is often the most rewarding phase for a salesperson.

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Are You Burned Out or Just Hating It?

Jeffrey Gitomer

The article I read proposed a remedy of “do less and you’ll avoid burnout.” QUESTION FOUR: Ask yourself where would you rather be working that could afford you the same or better opportunity (not just money)? ACTION TWO: Write down what you believe the remedy could be. QUESTION TWO: Ask yourself what’s the BEST part of your job?

Remedy 206
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Are You Offering Your Customers the Best Service??

Smooth Sale

Should the situation above sound familiar, it could be worth asking yourself and answering, ‘Are you offering your customers the best possible service? If not, now is the time to prepare the right action and do something to remedy this situation. Related Blog Stories: How Do You See Effective Sales Training?

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The 18 Best Places for Sales Reps to Research Prospects [Expert Tips]

Hubspot Sales

Sales reps run into trouble when they try to go into a call totally cold. Prospect research is a challenge that's every bit as frustrating as it is essential — so to help you out, we've put together a list of 18 of the best places to research buyers before sales conversations. The Company’s Twitter Account. An amateur trumpet player?

Research 128
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6 Horrific Service Mistakes That Will Destroy Sales

Pipeliner

Most people understand that marketing is key in how well sales performs, but the service organization is even more important. And the problem is that most organizations try to use service as a key component of their competitive strategy yet few actually deliver anything but mediocre service. Putting cost before care.

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SaaS Revenue Model: How to Adopt One to Boost Recurring Revenue

Hubspot Sales

Given the ongoing nature of software-as-a-service (SaaS) investments and support, it’s possible for companies to turn initial sales into continual revenue streams that both boost customer satisfaction and pave the way for sustained success. They don’t bring in as much money upfront as traditional sales. The caveat?

Revenue 101