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10.5 Attitude Buster Remedies | Sales Training | Leadership.

Jeffrey Gitomer

Online Training. Attitude Buster Remedies. Here is a list of attitude busters, with actions (remedies) you can take to overcome them: 1. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Gitomer | August 15, 2011 | 1 Comment. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Einar says: August 18, 2011 at 12:37 pm.

Remedy 334
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Customer Service Skills: Can You Repeat That? 

Lessonly

This is what most people think of when they think of customer service. I’m here to tell you that this is what it feels like some days, but in my almost 10 years of customer service experience, it’s way more than that. The customer is always right, view page 135 of your customer service training manual.” ) Sound familiar?

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Why a Customer Service Training Manual is the Key to Great Service

Lessonly

Great customer service has everything to do with meeting your customers’ needs while making them feel important. Different industries require personalization to meet customers’ individual needs. . This is where the importance of a customer service policy comes in. Take your time. Anticipate Needs.

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Are You Offering Your Customers the Best Service??

Smooth Sale

Should the situation above sound familiar, it could be worth asking yourself and answering, ‘Are you offering your customers the best possible service? If not, now is the time to prepare the right action and do something to remedy this situation. Train Your Team. Communicate Effectively. Image Pexels CC0 License.

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Hard for you to say you’re sorry?

Sales and Marketing Management

Often, people in B2B environments argue that emotional content only works in B2C and that just the facts matter in conversations with B2B customers. So, we attempted to see how a factual response to the problem and remedy would compare to the more emotion-laden test messages. The one clear and consistent winner was test Condition No.3.

Loyalty 234
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Dramarama: Coach Your Customer Experience Team From Surface Acting to Deep Acting

Miller Heiman Group

In a world where what matters most to customers is the emotional impact of their interactions with front-line employees, authentic emotional connections are essential. Faking it till you make it is a recipe for subpar customer experience. Customer service reps often don’t feel an emotion that matches how their customers feel.

ACT 86
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Couch Buying and Customer Thriving: 5 Customer Service Tips to Revolutionize Day-to-Day Customer Support

Lessonly

Let’s face it—good customer service is the driving factor of a company’s reputation and success. It’s time to perfect customer service, and I’ve brainstormed five ideas for improving customer service that’ll help any customer service team “wow” customers. Manners matter.