Sales and Marketing Management

NOVEMBER 17, 2019

Not only do they have the experience to detect a skills gap, but they also have minimal bias. Their reading of John Doe’s sales skills isn’t going to be influenced by his amazing resume or his recent break-up; it’s a cut-and-dried look at John’s core selling skills: where he excels, and where he’s falling behind. .

Collateral 230

Collateral Sales Qualified Lead Guarantee Resources 230

Partners in Excellence

NOVEMBER 29, 2018

The other day, I published a post, “ Are Traditional Selling Skills Even Relevant Anymore? If you take the quality/continuous/agile principles, everyone in the organization has customers they need to support. Procurement, customer service, HR are all easily understood. Most are internal, some may be external.

Outsourcing Services 80

Outsourcing Services Conversion Customer Engineering 80

The Brooks Group

JULY 11, 2018

Focusing more on customer experience and customer satisfaction is a smart goal for any sales organization. According to research from Deloitte , companies who use a customer-centric strategy are 60% more profitable. But in order to yield these results, customer centricity has to be more than words on a page.

Strategy 60

Strategy Customer Loyalty Customer Service 60

Jeffrey Gitomer

MAY 12, 2011

Want To Learn How To Sell To Tough Customers? Tweet Share If you’re having a hard time selling to tough customers, I have a solution for you. Here’s what you’ll learn: How to transform an angry customer into a loyal client. How to use email to resolve customer issues. Customer Loyalty.

Hiring 220

Hiring Webinar Metrics Social Media Customer 220

Partners in Excellence

NOVEMBER 14, 2022

First the pandemic, we and our customers had to discover new ways of working, engaging and moving forward. “Virtual” became the watchword for how things got done–whether it involved internal collaboration, partners, or customer engagement. They focus on the customers where they can have the most immediate impact.

Outsourcing Services 131

Outsourcing Services Ideal Customer Profile Hiring Face-to-face 131

Jeffrey Gitomer

JANUARY 3, 2012

Customer Loyalty. Jeffrey Gitomer Jeffrey Gitomer Reviews Charlotte, North Carolina Speakers Marketing Speakers Customer Service Speakers Social Media Speakers Social Networking Speakers North Carolina Speakers Sales Speakers Management Speakers Leadership Speakers Personal Development Speakers Inspiring Speakers powered by Speaker Wiki.

Referrals 228

Referrals Hiring Social Media Loyalty 228

Jeffrey Gitomer

AUGUST 15, 2011

Filed Under: Attitude , Sales , Success Tagged With: attitude training , book on attitude , building trust , business social media , corporate sales training , customer service , customer service training , gitomer , jefrrey gitomer , sales blog , selling skills. Customer Loyalty. Categories.

Remedy 334

Remedy Hiring Training Social Media 334

Jeffrey Gitomer

FEBRUARY 14, 2012

Customer Loyalty. Jeffrey Gitomer Jeffrey Gitomer Reviews Charlotte, North Carolina Speakers Marketing Speakers Customer Service Speakers Social Media Speakers Social Networking Speakers North Carolina Speakers Sales Speakers Management Speakers Leadership Speakers Personal Development Speakers Inspiring Speakers powered by Speaker Wiki.

Hiring 255

Hiring Social Media Loyalty Referrals 255

Jeffrey Gitomer

FEBRUARY 21, 2011

Well, whatever you do is probably what your customers are doing. They don’t want to know how to spend money; they want to know how to create more value more for themselves, their people, and their customers. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Get Sales Blog Updates.

Hiring 221

Hiring Social Media Loyalty How To 221

Jeffrey Gitomer

FEBRUARY 27, 2011

It’s their quality that sells. They have loyal customers: People will leave their cars running in the parking lot, people will park three blocks away and walk to get their cup of coffee. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. They have debit cards. Share this Post.

Hiring 219

Hiring Social Media Loyalty Cancellation 219

Jeffrey Gitomer

MARCH 22, 2011

Customer Loyalty. Jeffrey Gitomer Jeffrey Gitomer Reviews Charlotte, North Carolina Speakers Marketing Speakers Customer Service Speakers Social Media Speakers Social Networking Speakers North Carolina Speakers Sales Speakers Management Speakers Leadership Speakers Personal Development Speakers Inspiring Speakers powered by Speaker Wiki.

Hiring 244

Hiring Social Media Loyalty Cancellation 244

Jeffrey Gitomer

MAY 18, 2011

Tweet Share To establish the ultimate long-term relationship and to be memorable in the service you perform, you need to discover personal information about your prospect or customer. What do you know about what impacts your best customers and prospects? Customer Loyalty. Information that provides insight. Categories.

Hiring 265

Hiring Lead Rank Lead Scoring Leads 265

Highspot

JULY 6, 2023

With proven sales training strategies and ongoing coaching and enablement, reps will be ready to tackle the art of selling. Why are Sales Skills Important? Sales skills enable sellers to persuade, negotiate, and communicate effectively. Many sales skills apply to in-person sales, remote roles , and many areas of life and work.

Face-to-face 52

Face-to-face Negotiation Sales Methodology ROI 52

Jeffrey Gitomer

MARCH 3, 2012

Tweet Share I want you to join me March 8th for an afternoon leadership seminar, and March 9th for a morning sales seminar at the Sheraton Raleigh Hotel so you can make 2012 the year you dominate your market and the year you dominate your competition. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless.

Hiring 171

Hiring Social Media Hotels Loyalty 171

Jeffrey Gitomer

FEBRUARY 18, 2011

Customer Loyalty. Jeffrey Gitomer Jeffrey Gitomer Reviews Charlotte, North Carolina Speakers Marketing Speakers Customer Service Speakers Social Media Speakers Social Networking Speakers North Carolina Speakers Sales Speakers Management Speakers Leadership Speakers Personal Development Speakers Inspiring Speakers powered by Speaker Wiki.

Referrals 206

Referrals Hiring Social Media Loyalty 206

Jeffrey Gitomer

MARCH 3, 2011

Customer Loyalty. Jeffrey Gitomer Jeffrey Gitomer Reviews Charlotte, North Carolina Speakers Marketing Speakers Customer Service Speakers Social Media Speakers Social Networking Speakers North Carolina Speakers Sales Speakers Management Speakers Leadership Speakers Personal Development Speakers Inspiring Speakers powered by Speaker Wiki.

Relationals 221

Relationals Hiring Social Media Loyalty 221

Jeffrey Gitomer

JULY 26, 2011

New prospective customer not looking to buy yet. Existing customer who you are building a relationship with and/or who is ready to buy. Talk about customers in common or business things you have in common (experiences, jobs, etc.). Get your customer to bring a referral for you, and you bring a referral for your customer.

Hiring 260

Hiring Social Media Referrals Loyalty 260

Jeffrey Gitomer

OCTOBER 19, 2011

Filed Under: Attitude , Customer Loyalty , General , Generating Referrals , Sales Tagged With: attitude training , corporate sales training , little black book of connections , professional sales training , sales presentations , sales training , selling skills. Customer Loyalty. Share this Post. Get Sales Blog Updates.

Networking 314

Networking Hiring Prospecting Social Media 314

Jeffrey Gitomer

JULY 29, 2011

Do you love your customers? Your customers will be upset about your lack of attention. Filed Under: Attitude , Sales , Success Tagged With: attitude training , corporate sales training , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales article , sales skills , selling skills.

Hiring 317

Hiring Social Media Loyalty Cancellation 317

Jeffrey Gitomer

FEBRUARY 22, 2012

Every employee in every company needs a foundation of attitude in order to create a successful work environment, successful relationships with their customers, and ultimately a successful business and life. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Share this Post. Categories.

Webinar Metrics 187

Webinar Metrics Hiring Social Media Loyalty 187

Jeffrey Gitomer

NOVEMBER 17, 2011

Customer Loyalty. Jeffrey Gitomer Jeffrey Gitomer Reviews Charlotte, North Carolina Speakers Marketing Speakers Customer Service Speakers Social Media Speakers Social Networking Speakers North Carolina Speakers Sales Speakers Management Speakers Leadership Speakers Personal Development Speakers Inspiring Speakers powered by Speaker Wiki.

Hiring 295

Hiring Social Media Loyalty Lead Rank 295

Jeffrey Gitomer

MARCH 28, 2011

Customer Loyalty. Jeffrey Gitomer Jeffrey Gitomer Reviews Charlotte, North Carolina Speakers Marketing Speakers Customer Service Speakers Social Media Speakers Social Networking Speakers North Carolina Speakers Sales Speakers Management Speakers Leadership Speakers Personal Development Speakers Inspiring Speakers powered by Speaker Wiki.

Hiring 154

Hiring Social Media Loyalty Cancellation 154

Jeffrey Gitomer

OCTOBER 13, 2011

Filed Under: Social Media Tagged With: customer service , customer service training , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , selling skills , selling with social media , social media marketing. Customer Loyalty. Speak Your Mind Cancel reply. Categories.

Facebook 150

Facebook Conversion Hiring Social Media 150

The Sales Hunter

JUNE 7, 2016

The questions have to fit your personality and your market and allow you to move the process forward. One of the best things any salesperson can do is develop a list of 10 questions they feel comfortable asking. Below are what I’ve found are the 10 best sales questions you can use. The questions […].

Customer 100

Customer Sales Marketing Cold Calling 100

The Sales Hunter

FEBRUARY 20, 2012

Generating sales leads is not the sole responsibility of the marketing department. For many salespeople, if they had to wait for marketing to generate leads, they would wind up suffering a slow death. A lead generation strategy I recommend for use with existing customers is what I call the “3 Blitz Referral/Lead Strategy.”

Motivation 200

Motivation Leads Marketing Qualified Lead Ideal Customer Profile 200

Jeffrey Gitomer

JUNE 8, 2011

Filed Under: Networking , Sales , Social Media , Success Tagged With: customer service , sales skills , selling skills , selling with social media , social media marketing , success principles. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless.

Meeting 142

Meeting Hiring Social Media Loyalty 142

Jeffrey Gitomer

FEBRUARY 6, 2012

Customer Loyalty. Jeffrey Gitomer Jeffrey Gitomer Reviews Charlotte, North Carolina Speakers Marketing Speakers Customer Service Speakers Social Media Speakers Social Networking Speakers North Carolina Speakers Sales Speakers Management Speakers Leadership Speakers Personal Development Speakers Inspiring Speakers powered by Speaker Wiki.

Webinar Metrics 158

Webinar Metrics Hiring Closing Social Media 158

Jeffrey Gitomer

DECEMBER 28, 2011

Filed Under: Attitude , Customer Loyalty , General , Leadership , My Books , Sales Tagged With: attitude training , book on attitude , corporate sales training , customer loyalty training , establishing trust , gitomer , jefrrey gitomer , professional sales training , selling skills , selling with social media.

Call-back 198

Call-back Hiring Social Media Loyalty 198

Jeffrey Gitomer

FEBRUARY 9, 2012

Customer Loyalty. Jeffrey Gitomer Jeffrey Gitomer Reviews Charlotte, North Carolina Speakers Marketing Speakers Customer Service Speakers Social Media Speakers Social Networking Speakers North Carolina Speakers Sales Speakers Management Speakers Leadership Speakers Personal Development Speakers Inspiring Speakers powered by Speaker Wiki.

Hiring 182

Hiring Social Media Loyalty Cancellation 182

Showpad

JULY 7, 2020

Think about the selling potential of customer service and success teams, and think about the growing number of online shops, product and checkout pages also in the B2B space. Think about ineffective sales processes, inconsistent messaging, insufficient customer experiences and the need for strategic integration. .

Sales Enablement 137

Sales Enablement Hiring Forecasting Engineering 137

The Sales Hunter

NOVEMBER 25, 2011

You can’t do your job without feedback from your customers or your coaches. Related posts: 4 Common Sales and Marketing Practices that Fail in the New Economy. Professional Selling Skills Training: Stay Motivated, Finish Strong. customer service. high profit selling. selling a price increase.

Ideal Customer Profile 190

Ideal Customer Profile Face-to-face Negotiation Hiring 190

Jeffrey Gitomer

MARCH 15, 2011

Customer Loyalty. Jeffrey Gitomer Jeffrey Gitomer Reviews Charlotte, North Carolina Speakers Marketing Speakers Customer Service Speakers Social Media Speakers Social Networking Speakers North Carolina Speakers Sales Speakers Management Speakers Leadership Speakers Personal Development Speakers Inspiring Speakers powered by Speaker Wiki.

Facebook 144

Facebook Hiring Social Media Loyalty 144

Jeffrey Gitomer

SEPTEMBER 9, 2011

And other concessions are being made in order to differentiate themselves from one another and woo the big customers. YOUR REALITY: If you employ people that sell, serve, and talk to customers on the phone or in person, the key to their success is their attitude, their desire, their friendliness, their sincerity, and their love of their job.

Hotels 175

Hotels Training Hiring Social Media 175

Jeffrey Gitomer

JANUARY 6, 2012

Customer Loyalty. Jeffrey Gitomer Jeffrey Gitomer Reviews Charlotte, North Carolina Speakers Marketing Speakers Customer Service Speakers Social Media Speakers Social Networking Speakers North Carolina Speakers Sales Speakers Management Speakers Leadership Speakers Personal Development Speakers Inspiring Speakers powered by Speaker Wiki.

Hiring 226

Hiring Social Media Loyalty Journal 226

The Sales Hunter

FEBRUARY 8, 2012

I’ve often said that the problem with a “social media strategy” is that it really should be called a “business marketing strategy.” I’ve spoken along these lines before, when I said that internet platforms are very effective for generating business with both existing and new customers. Feb 09, 2012.

Social Media 189

Social Media Media Strategy Prospecting 189

Jeffrey Gitomer

DECEMBER 6, 2011

Filed Under: Attitude , Customer Loyalty , General , Jeffrey Webinar , My Books , Sales Tagged With: attitude training , book on attitude , corporate sales training , customer loyalty training , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , professional sales training , selling skills , success principles.

Webinar Metrics 191

Webinar Metrics Hiring Social Media Loyalty 191

Jeffrey Gitomer

JUNE 28, 2011

I write this column every week on selling skills, but I don’t just write the column, I collect ideas so I can always be ahead. The same goes for marketing (attracting people who are interested to buy). My marketing mission is as follows: I put myself in front of people who can say yes to me, and I deliver value first.

Hiring 305

Hiring Lead Rank Social Media Loyalty 305