SugarCRM

MARCH 22, 2018

Openness and integrity have long been SugarCRM core values. It’s an opportunity for SugarCRM customers to build a relationship based on trust and transparency with their own customers. Before you go any further, if you’re just getting caught up on GDPR, you may want to review our recent blog post of GDPR definitions.

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SugarCRM

DECEMBER 15, 2021

Sugar challenged the hassles of traditional CRMs by unveiling high-definition customer experiences (HD-CX), a step beyond the traditional 360-degree customer view. 2021 is the year we let SugarCRM make the hard things easier for marketing, sales, and service teams. The SugarCRM team wishes you lots of health and happiness in 2022!

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SugarCRM

JULY 29, 2021

At the end, we’ll give you a Customer Experience Score, tell you what it means, and provide free resources to help you take the next steps to unleash high-definition customer experience within your organization. If you would like to access the full webinar recording, click here.

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SugarCRM

NOVEMBER 3, 2020

In the early 2000s, I can vividly remember walking into a local electronics store and catching a glimpse of a high definition television for the first time. To leapfrog competitors and fuel growth, companies need to obtain a high definition view of their market, business, and customers as soon as possible.

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SugarCRM

MARCH 17, 2022

We stand out from the crowd through our commitment to delivering innovative technology that enables high-definition customer experiences (HD-CX). SugarCRM Named a Top Vendor in Constellation ShortList for Sales Force Automation for Small and Midsize Business. SugarCRM Awarded “Best CRM Platform” in CX Today’s Inaugural CX Awards.

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SugarCRM

MARCH 26, 2021

Where We Meet the Moment – How SugarCRM can help you create the high-definition customer experience your business needs and your customers crave. The post Top 3 Ways to Stop Revenue Loss and Customer Churn appeared first on SugarCRM. Germany, and Australia.

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SugarCRM

JULY 15, 2021

Some of the key topics discussed between Morgan Sadowski, Senior Solutions Consultant at SugarCRM , Franklin De la Cruz, Senior Solution Consultant at SugarCRM , and Erik Tavenner, Mid-Market Team Lead at SugarCRM include: Sugar Market lets you build a dedicated audience with automated nurture campaigns, AI-based prediction scoring, and more.

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SugarCRM

MAY 12, 2022

Here at Sugar, HD-CX (High-Definition Customer Experience) is one of our core value pillars. High-definition customer information enables us to create relevant content better and maintain an interested audience. We know that message relevance is key to building and maintaining a marketing audience.

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SugarCRM

MARCH 25, 2021

Last year started perfectly for SugarCRM. Let’s dive in and see what SugarCRM was able to achieve during this momentous year—starting with innovative products and continuing with the growth of our company; here is our list. The post SugarCRM’s 2020 Year in Review appeared first on SugarCRM. Product Innovation.

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SugarCRM

SEPTEMBER 24, 2021

Mid-market companies understand that winning is about mixing a killer product or service with an effortless, high-definition customer experience. The middle market is the segment of American businesses with annual revenues roughly in the range of $10 million to $1 billion , although some definitions set a higher top on the range.

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SugarCRM

MAY 28, 2021

Below are some key takeaways from from the discussion between Nicole France, Vice President and Principal Analyst at Constellation Research and David Campbell, Vice President of Product Marketing at SugarCRM : Make Your Case. According to our CRM and Sales Impact Report, customer churn is costing companies $5.5 million a year.

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SugarCRM

DECEMBER 7, 2021

Last month, SugarCRM held its annual industry analyst summit where we shared company updates, provided a preview of what’s next, and showcased our customers’ success. David-Alexandre Krupa , Asendia – “There’s basically nothing not to love about Sugar, so it shows that it’s definitely a good choice for us.”. A Focus on Growth.

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SugarCRM

MARCH 31, 2021

SugarCRM devised a solution to this dilemma: the time-aware CX platform, which now has become the fully-fledged High Definition Customer Experience (HD-CX) standard. SugarCRM continually makes strides toward closing that gap. . Time Awareness: Using the Past to Understand the Future. well, time.

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SugarCRM

FEBRUARY 8, 2024

Accelerating Opportunities without the Technical Hassle As Eden Exchange researched solutions that could integrate with their tools, they found SugarCRM. In Eden’s exchange case, the company needed to also streamline their customer’s operations without running into too many technical requirements.

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SugarCRM

FEBRUARY 19, 2021

Yes, technology will never replace the human connection needed when it comes to selling effectively but it can enable it and that’s where SugarCRM is meeting the moment. . It’s time to create the kind of high-definition customer experience your business needs and your customers crave. . It’s time to put CRM to work. .

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SugarCRM

NOVEMBER 8, 2022

How Backcountry and SugarCRM Aligned on Shifting Customer Needs. By working together, SugarCRM and Backcountry were able to take a microscope to sales plans and shift selling strategies to ensure that Backcountry was able to create more value and customization around each and every customer.

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SugarCRM

SEPTEMBER 30, 2022

How to Increase CLV with SugarCRM. SugarCRM helps you quickly gather all the metrics you need to determine customer lifetime value. Speak with a Sugar representative today to learn how high-definition customer experiences make all the difference.

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SugarCRM

MAY 31, 2021

The ones who get out front of automation and AI transformation will have the biggest advantages in the near future of the digital economy, having leveraged early on the many uses of groundbreaking technology like the time-aware CRM tools provided by SugarCRM. SugarCRM, HD-CX and the Future of Sales AI & Automation.

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SugarCRM

MARCH 21, 2018

Tech is definitely about to get regulated. It’s an opportunity for SugarCRM to help our customer base implement best practices for data privacy into how they do business. With CRM, the customer should never be treated like the product. And probably for the best. — Aaron Levie (@levie) March 17, 2018. I agree with Aaron.

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SugarCRM

NOVEMBER 5, 2020

W-Systems’ exceptional track record with more than 300 successful Sugar implementations and robust development of strategic add-ons perfectly aligns with our commitment to help companies deliver high-definition CX, improve their business outcomes and help them create customers for life. And join us in welcoming W-Systems to the Sugar family.

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SugarCRM

MARCH 3, 2020

Include sales when setting up these profiles – this eliminates confusion and frustration and clarifies company-wide definitions of hot leads. The post Six Things Sales Needs from Marketing appeared first on SugarCRM. After all, they spend all day interacting with potential customers and know what they’re looking for to close a deal.

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SugarCRM

OCTOBER 27, 2022

Software never stands still, so it was no surprise that some of SugarCRM’s product leaders at SugarConnected 2022 were talking about our product roadmap. We caught up with Volker Hildebrand, SugarCRM SVP Product Management, and Zac Sprackett, Chief Product Officer, to ask where the big innovations in sales technology can be found.

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SugarCRM

FEBRUARY 5, 2021

Sugar Serve offers multiple out-of-the-box SugarBPM process definitions. The Round-Robin Assignment definition can reroute support cases based on your support team’s availability. The post Managing Support Rep Shifts in Sugar Serve appeared first on SugarCRM. Leveraging Shifts in Round-Robin Assignments.

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SugarCRM

JANUARY 15, 2020

If part of your job is being on the run, you have definitely thought at least once how nice it would be to have all that CRM info at your fingertips. Meet wMobile for SugarCRM , an easy-to-use app that puts the power of W?Systems The post Five Tools You Need to Boost Sales with Sugar appeared first on SugarCRM.

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SugarCRM

JULY 18, 2014

The post How to Craft Your Own Definition of Marketing Software appeared first on Salesfusion. Best Practices Nurture Marketing Website Tracking'

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SugarCRM

APRIL 9, 2019

SugarBPM offers SugarCRM customers a set of capabilities for process automation in Sugar. A business process definition is a network of activities, bounded by a start and end event. The process definition evaluates your CRM data for any criteria you can imagine and then, in turn, take further action on that data. Enter SugarBPM.

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SugarCRM

NOVEMBER 29, 2021

Over half (56%) of the businesses SugarCRM spoke to said customer churn increased over the 12 months, and almost half the sales leaders didn’t know which customers were more likely to leave. The technology does the work rather than time-poor and frustrated staff to deliver the high-definition experiences (HD-CX) customers are craving.

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SugarCRM

MAY 24, 2022

SugarCRM Removes Silos to Align Sales and Marketing. SugarCRM provides a platform where your sales and marketing teams can finally work together. Sugar Market and Sugar Sell allow your teams to see all prospects and customers across their entire journey— in high definition.

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SugarCRM

MAY 1, 2020

There are a lot of expert opinions and definitions of customer experience with each one a bit different. There are common similarities and differences between these definitions and a few themes emerge: . Bringing it Together: Sugar’s Definition of Customer Experience. Listen in to our discussion here.

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SugarCRM

DECEMBER 26, 2019

New might be a misnomer, but it has definitely revolutionized it as well as made things cheaper and more accessible. While you may just be starting out, you should choose something that will be scalable, and SugarCRM is the perfect choice. The post Revolutionize Your Shipping Company with Live Tracking appeared first on SugarCRM.

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SugarCRM

JANUARY 16, 2020

CRM implementation can definitely skyrocket growth in your business. For this article, we’re going to focus on SugarCRM training ; one of the best CRM software platforms. Benefits of SugarCRM Platform Training. This isn’t us claiming it, but what numbers say! for every dollar spent. Increased User Adoption Rate.

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SugarCRM

JULY 14, 2022

Helping you excel in your journey to achieve a high-definition customer experience (HD-CX) is our mission. Casabaca Toyota “SugarCRM set the stage for us to be able to take it on to the next level. We pride ourselves on our customers! data-secret="Ep1yZdJy6c" frameborder="0" scrolling="no" width="500" height="281">. Head of CRM).

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SugarCRM

FEBRUARY 14, 2018

Please note that the terms and definitions below are qualified in their entirety by the GDPR text itself, which can be found here. SugarCRM disclaims any responsibility to update the terms and definitions below and the list below is not intended to be a comprehensive list of key terms.

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SugarCRM

JANUARY 18, 2022

A high-definition view of your customers and target audience is crucial to your marketing efforts. Transform Your Marketing Efforts with SugarCRM. Transform your business’s marketing efforts with SugarCRM, a leading marketing automation and customer service platform. Enhanced Customer Clarity.

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SugarCRM

MARCH 21, 2020

Is coming up with your own definitions tougher than you thought? The post Qualified Versus Unqualified Leads appeared first on SugarCRM. Get customer service involved in the process too, since they have experience training customers and are knowledgeable about churn rates and reasons. It doesn’t have to be.

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SugarCRM

SEPTEMBER 25, 2019

We don’t just help with the questions you need answers to,” he told SugarCRM customers in his kickoff keynote. When Craig first hinted at his vision for the future of SugarCRM , little did we know just how deeply it would resonate. Craig Charlton did, and SugarConnection Boston attendees just found out why. “We

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SugarCRM

APRIL 2, 2021

For example, each one has its own definition of a lead. The post Solving the Sales-Marketing Conundrum: 3 Strategies to Consider appeared first on SugarCRM. To solve it, here are three strategies to consider: Break Down Language Barriers: Sales and marketing departments often speak two different languages.

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