2012 Customer Service Research Sales Management 
The Sales Hunter
DECEMBER 27, 2011
7 Things Salespeople Should NOT do in 2012. We’ve all seen list after list of things we need to do to increase our sales in 2012. Complain about marketing, insisting they are the reason you have not been able to close more sales. The research you are doing is really good stuff, even if it never results in a sale.
The Sales Hunter
DECEMBER 10, 2011
Simple — You’re spending too much time on the computer researching customers (at least that’s what you think you’re doing), and you’re not spending enough time actually selling. You’re spending all of your time doing research so you can tell your boss you’re busy. customer service.
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The Sales Hunter
JANUARY 17, 2012
Jan 17, 2012. The salesperson is in the role of helping their customers learn what they don’t know — but need to know. You are your customer’s research and development department. Many times when I share this with sales teams, I am met with a look of ”I hadn’t thought that way before.”
The Sales Hunter
FEBRUARY 6, 2012
Feb 06, 2012. Guest post Monday brings us John Doerr, president of RAIN Group, a sales training , assessment, and sales performance improvement company. When researching one of our own books, we spoke to Dr. Jim Harter, Gallup Consulting’s Chief Scientist of Workplace Management and Well-Being. sales goals.
The Sales Hunter
NOVEMBER 21, 2011
This is particularly true in sales, as money has always been the traditional carrot dangling from a string. Enlightened sales managers go beyond money and find the inner drive of each sales person and speak to that, but traditionally it’s been money as the reward and job loss as the punishment. customer service.
Jeffrey Gitomer
AUGUST 17, 2011
This takes time, research, and creativity, but it will get you in the door, and keep you there. CAUTION: One of the biggest and most fatal mistakes that salespeople make is “waiting” for someone else to give you sales tools. Customer Loyalty. Sales Management. Sales Videos. Select Category.
The Pipeline
OCTOBER 3, 2011
RTV - High Execution TV Archive Select Month March 2012. February 2012. January 2012. I congratulated her on taking me from a concerned customer to being irate, and now, finally, she had a reason to apologize, all the while making no progress on the real issue, reliable internet access. Random Walk Down Sales Street.
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