Remove 2018 Remove Analytics Remove Customer Service Remove Revenue
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How to Get Sales and Customer Service Teams Working Together

Zendesk Sell

But this shift towards relationships and away from mere transactions has also revealed one of the fundamental problems in how we think about sales and customer service. The customer service team’s priority, on the other hand, is usually to reduce the number of conversations they have every day. The length of calls.

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Sales Strategy 101: The Ultimate Guide

Zoominfo

To craft an effective modern sales playbook , data and analytics must reign supreme. There’s no shortage of valuable information about prospects and customers — as long as you know how to access and apply it. Each plays a vital role in data collection and maintenance, and each can impact your company’s revenue.

Strategy 130
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Transform Your Sales With the Right Talent

Miller Heiman Group

Sales analytics platforms like Scout show which seller actions led to wins and losses, enabling you to replicate successful patterns across your sales force. Align Sales and Service. Sales sells the first deal; customer service helps sell every deal thereafter. What Sets Your Sellers Apart?

Hiring 67
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Align Your Sales Organization around these Four Strategies to Drive Sales Success

Miller Heiman Group

On the surface, your sales organization looks like it’s doing everything your shareholders or board expects: Your revenue attainment is up, and more salespeople are exceeding their goal than you’ve seen in the last five years. Restructure to Improve Collaboration among Marketing, Sales and Customer Service.

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Why Upselling and Cross-selling is vital to B2B Sales Success in 2018

Artesian Solutions

Selling to existing customers has always been one of the most effective, and easiest, ways to increase your revenue and profitability. Broadens choice of product and services. Increases customer satisfaction. Lowers price or improves ROI of services/products. Improves customer service.

B2B 49
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Strikedeck Announces the Industry’s First Self-Service Customer Success Platform

SBI

Previously, Customer Success teams were constrained by the complexity, IT challenges, and cost of large enterprise platforms, and were unable to adopt a system of record and management for Customer Success. The announcement follows Strikedeck’s win at the 2019 Stevie Awards for Sales & Customer Service earlier in the month. “In

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Brainshark Acquires Rekener to Deliver Industry’s Only Data-Driven Sales Readiness Platform

SBI

With Rekener, Brainshark will provide cutting-edge visibility into sales team activities, behaviors and productivity, helping customers make real connections from improved readiness to increased revenue. The end result is better quota achievement and increased revenue production. Alex Laats, co-founder and CEO at Rekener.

Data 73