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Why Do I Have Bad Customers?

The Sales Hunter

Instead, the problem hits customer service or others in the company first. A customer makes a major purchase based on their belief that it will do something, because that’s what the salesperson told them. Too often, customer service just offers a kind gesture to appease the customer, and life goes on.

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Highspot Ranked Number 41 Fastest Growing Company in North America on Deloitte’s 2019 Technology Fast 500™

Highspot

7, 2019 – Highspot, the sales enablement platform that reps love, today announced it ranked No. Companies across industries and geographies are adopting sales enablement with increasing urgency as go-to-market leaders recognize its impact on revenue, customer satisfaction and retention. SEATTLE, Nov.

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Link Sales Training to Your Organization’s Strategic Goals

Allego

This article is a recap of a presentation by Frank Cespedes , Strategy Expert and Senior Lecturer at Harvard Business School, at Allego’s 2019 customer conference. About $1,500 is spent per rep on sales training, 20% more per capita than to train any other type of employee. Connecting Sales with Strategy.

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Reflections from Relate

Lessonly

It was a great week in San Francisco at Zendesk’s annual user conference, Relate. The goal remains the same for all Zendesk users—to create better experiences for the customers they serve. Business Process Outsourcing, or BPO, refers to the outsourcing of some, or even all, of a customer service team.

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Highspot Ranked Number 41 Fastest Growing Company in North America on Deloitte’s 2019 Technology Fast 500™

Highspot

7, 2019 – Highspot, the sales enablement platform that reps love, today announced it ranked No. Companies across industries and geographies are adopting sales enablement with increasing urgency as go-to-market leaders recognize its impact on revenue, customer satisfaction and retention. SEATTLE, Nov.

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Must-Ask Questions When Choosing a Custom Packaging Supplier

Smooth Sale

Note: Dan Coconate provides our blog post, Must-Ask Questions When Choosing A Custom Packaging Supplier. Dan Coconate is a local Chicagoland freelance writer who has been in the industry since graduating from college in 2019. Related Blog Stories: Are You Finding The Right Suppliers For Your Business?

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The 14 must-attend sales conferences of 2020

Nutshell

For Nutshell’s second annual BOUNDLESS event, we’ve turned the dial up to 11 and booked amazing speakers like Jeffrey Gitomer , a legendary sales author and the host of the Sell or Die podcast ; Rob Siefker, Senior Director of Customer Service for Zappos ; and Christine Volden, the founder of Soulful Selling. 2019 cost just $99.