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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

So today, we’re diving deep into the world of customer retention. Keep reading to learn what customer retention is, why it’s vital to business success, and what you can do as a sales rep to better retain your customers. 67% more according to recent research. How much more?

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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

So today, we’re diving deep into the world of customer retention. Keep reading to learn what customer retention is, why it’s vital to business success, and what you can do as a sales rep to better retain your customers. Customer Retention: A Definition. Why Is Customer Retention Important to Business Success?

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Culture vs. Quota: How the ‘Great Resignation’ is Changing Sales

Zoominfo

The study showed a broad range of attrition within specific companies in various industries. Data from Indeed, the recruitment platform, indicates that between July 2020 and July 2021, searches for vacancies advertising such incentives increased by 134 percent. Data via MIT Sloan Of course, not all companies are the same.

Quota 100
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The Ultimate Guide to Consultative Selling for Digital Agencies

BuzzBoard

This trust tends to sustain the relationship over the long term, resulting in increased client retention. It begins with deep research, with the seller digging into the prospect’s business to uncover hidden challenges. Higher Client Retention: Building strong client relationships leads to long-term partnerships and recurring revenue.

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10-Point Inspection for Top Sales Performance

SBI Growth

That’s 3 times the amount invested in advertising! Most companies have regular meetings to review detailed analytics on how the advertising program is working. Top Sales reps become a retention risk when they recognize that the plan will not support achievement of their income goals. is over $800B per year.

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Strategic Guide: How to Find Your Target Market for Business Success

LeadFuze

According to industry studies, businesses that effectively identify and cater to their target audience see significantly higher conversion rates. Qualtrics’ article on types of market research provides deeper understanding here. This process requires meticulous research, testing, and analysis of various data points.

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Influencer Marketing 101: The Beginner’s Guide

Zoominfo

However, in a world where 72% of B2B buyers look to industry peers to research purchase decisions ( source ), it’s a mistake to ignore influencer marketing as a viable tactic. Increase sales and customer retention. In fact, according to one recent report, only 15% of B2B brands are running ongoing influencer programs ( source ).