Remove Article Remove Channels Remove Customer Service Remove Sales Management
article thumbnail

Keys to Improved Sales Performance - Part 4 of 4

Understanding the Sales Force

Four days, four categories, with related articles. The Sales Leadership Articles. Sales Leadership and sales management are the keys to successful sales performance. Without good sales leadership, management, coaching, motivation and accountability, we have salespeople left to their own devices.

Airlines 180
article thumbnail

The Monthly Rundown: Startups to Watch from Shamus the Sales Guy

Crunchbase

Industry: Customer Service, Enterprise Software. Why I’m watching Dixa: Customer service is notoriously a major challenge for both customers and the company on the other end of the phone line. Find this article helpful? HQ: Copenhagen, Denmark. Funding: Recently raised $36M Series B on 2/4/20.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Train Your Sales Teams on Ethical AI Use [Expert Insights]

Hubspot Sales

In this article, find the ethical concerns and best practices for using AI. Plus, insights from sales experts who are knowledgeable and passionate about using AI in sales ethically. Conscientious sales pros worry about AI bias , transparency, brand reputation, customer experience, and human relations.

article thumbnail

EXPLORING MULTI CHANNEL CUSTOMER SUPPORT SOFTWARE

Apptivo

What is customer service software? Customer service software Vs Customer relationship management 3. Touchpoints & Modes of customer service 4. Important components of customer service software 5. The top 5 must-have customer support tools that boost your business 6.

article thumbnail

EXPLORING MULTI CHANNEL CUSTOMER SUPPORT SOFTWARE

Apptivo

What is customer service software? Customer service software Vs Customer relationship management 3. Touchpoints & Modes of customer service 4. Important components of customer service software 5. The top 5 must-have customer support tools that boost your business 6.

article thumbnail

Outreach Sales: How To Outreach Better

InsideSales.com

Successful outreach sales are an essential part of the sales process and business development. Contact and customer service are in constant scrutiny, so it’s important to get outreach sales right. In this article: Ensure Outreach Sales Methods Are Factored into Your Strategy. What is Outreach Sales?

article thumbnail

The 17 Essential Skills Every Salesperson Needs to Succeed

Highspot

Mastering the right sales skills can transform each customer interaction into a compelling relationship that positions your products or services as the perfect solution to their needs. Look at this article to see if your sales team’s performance is on par with peers.