Tony Hughes

NOVEMBER 4, 2018

But here is the epiphany I had in working with these focus groups and capturing their issues and insights: Customer Relationship Management has been hijacked by software technology. Instead they talk about ‘customer experience’ initiatives and CRM is merely one piece of the puzzle (marketing automation, portals, mobility, social, etc.).

CRM 82

CRM Strategy Customer Epiphany 82

SugarCRM

OCTOBER 18, 2021

Along the way, we have seen the term “CRM” change and grow to include many concepts like sales force automation, customer service automation, marketing automation, and many, many other related software categories. Then came the advent of spam in your Hotmail inbox, which spawned the marketing automation category with companies like Epiphany.

CRM 49

CRM eGain Siebel Epiphany 49

Customer Centric Selling

JULY 28, 2014

They had an epiphany! As a result, they modified their approach to their market. Read more sales training articles for helpful sales tips and techniques from CustomerCentric Selling® - The Sales Training Company. Need some help to increase sales? Your Roadmap to Revenue Growth® awaits!

Epiphany 61

Epiphany Prospecting Discount Engineering 61

Customer Centric Selling

JUNE 24, 2015

After graduating from college, IBM spent a year teaching me about computers for the SMB market, business fundamentals and selling skills. Some scotch was involved and ultimately the epiphany came. By John Holland, Chief Content Officer, CustomerCentric Selling® - The Sales Training Company. so they could improve bottom line results.

Epiphany 40

Epiphany Territories Call-back Small Business 40

Keith Rosen

JULY 8, 2017

Others blame lackluster performance on poor training, coaching, support, a saturated market, competition, difficult customers, weak leads, and a limited, unqualified database of prospects to call. Okay, maybe not the epiphany you’re looking for yet, right? Nothing new and mind-blowing? Keep reading.

Coaching 90

Coaching Social Media Intent Epiphany 90

Vengreso

JANUARY 13, 2023

But with so many on the market, where do you start and how do you choose? Third, no one on this list had advance notice of my plan to republish this article and many are reading their name here for the first time. Which are the sales books that will help sales professionals have more conversations and close more sales in 2023?

Paid Content 81

Paid Content Conversion Top of Funnel Hiring 81

Chili Piper

AUGUST 27, 2018

I was looking for some serendipitous, universe-conspiring epiphany that made all the other schools look dwarf in their karate “skillness” in comparison to the one he chose. Slow lead response times are a symptom of a larger issue which is marketing/sales alignment. Slow lead response times. Or even worse…never calling at all.

Lead Rank 40

Lead Rank Top of Funnel Inbound Marketing Qualified Lead 40