Babette Ten Haken

DECEMBER 3, 2018

When we sell to them, design for them, implement solutions or engage in customer service activities. Initially, we are excited to do business with these clients, even if they already are existing customers. If you enjoy my content, please share this blog post with the professional associations that you are a member of.

Ideal Customer Profile 85

Ideal Customer Profile SME Hiring Customer Service 85

Babette Ten Haken

AUGUST 23, 2018

Subscribe to my blog. Babette Ten Haken’s One Millimeter Mindset keynotes, breakout sessions and workshops help individuals, teams, organizations and associations leverage productive and profitable collaboration to catalyze professional innovation, workforce engagement and customer retention. Contact me. is available on Amazon.com.

Retention 154

Retention Customer Revelation Loyalty 154

Babette Ten Haken

AUGUST 27, 2018

Innovative customer experiences stand out from what customers are used to experiencing. Also, after the customer service rep, sales rep, engineer, field sales service rep, Quality professional departs, the customer asks themselves: “What just happened?”. Customers cannot get you out of their minds.

Customer 88

Customer SME Retention Engineering 88

Babette Ten Haken

AUGUST 21, 2019

Engage me to present one of my Storytelling for STEM Professionals and Left Brain Thinkers speaking programs, workshops or moderated facilitation services. Subscribe to my blog. Share your email address in the red box in the right column of this blog. Babette is a member of SME, ASQ, SHRM and the National Speakers Association.

Ideal Customer Profile 92

Ideal Customer Profile SME Industry Exact 92

Babette Ten Haken

APRIL 8, 2019

Subscribe to my blog. Share your email address in the red box in the right column of this blog. Babette Ten Haken‘s One Millimeter Mindset Storytelling for STEM Professionals and Left Brain Thinkers speaking programs are created for organizations and associations who want to catalyze stakeholder success and customer retention.

Decision Maker 101

Decision Maker SME Ideal Customer Profile Engineering 101

Babette Ten Haken

JANUARY 3, 2019

And besides, your customer just may be investing in your imagination, as well. And if you are on a field service team or serve an internal customer service function, you continuously look at the daily, weekly and monthly aggregated topics comprising customer calls. Learn how to better serve your customers.

Ideal Customer Profile 71

Ideal Customer Profile Customer Retention SME 71

Babette Ten Haken

DECEMBER 19, 2018

These 18 ways create a more effective customer retention strategy. Or a sales engineering professional, a customer service professional, or any other professional engaged in acquiring and retaining customers. Subscribe to my blog. Babette is a member of SME, ASQ, SHRM and the National Speakers Association.

Retention 79

Retention Ideal Customer Profile Strategy Customer 79

Babette Ten Haken

JUNE 20, 2019

Engage me to present one of my Storytelling for STEM Professionals and Left Brain Thinkers speaking programs, workshops or moderated facilitation services. Subscribe to my blog. Share your email address in the red box in the right column of this blog. Babette is a member of SME, ASQ, SHRM and the National Speakers Association.

Ideal Customer Profile 87

Ideal Customer Profile SME Retention Discount 87

Babette Ten Haken

JUNE 3, 2019

Subscribe to my blog. Share your email address in the red box in the right column of this blog. Babette Ten Haken’s One Millimeter Mindset® Storytelling Speaking Programs, Workshops and Facilitation Services leverage storytelling for STEM professionals and left brain thinkers to catalyze employee and customer success and retention.

Decision Maker 82

Decision Maker SME Ideal Customer Profile Margin 82

Babette Ten Haken

NOVEMBER 26, 2018

My One Millimeter Mindset blog post, “ Do Our Professional Labels create Positive Customer Experiences? ” has been selected as a Finalist for the Customer Experience Update annual MVP Awards!! Click on this link or click on the widget appearing in the right hand column of this blog! Enjoy this blog post?

Churn 80

Churn Retention Ideal Customer Profile Strategy 80

Babette Ten Haken

DECEMBER 20, 2018

Pass this blog post along to the professional associations you are a member of. Book an appointment with me to better serve your customers. Subscribe to my blog. Babette is a member of SME, ASQ, SHRM and the National Speakers Association. If you enjoyed this post, and my content in general, then pay it forward!

Ideal Customer Profile 87

Ideal Customer Profile SME Hiring Face-to-face 87

Babette Ten Haken

MAY 2, 2018

Also, VoC – when done right – turns customer service conversations into insightful and mutually enjoyable works of art. When we qualify customer experience, we establish the situational context behind what eventually is quantified in CX surveys. Subscribe to my blog. Never miss another insightful post.

Customer 59

Customer Survey SME Social Media 59

Babette Ten Haken

MARCH 28, 2019

Subscribe to my blog. Share your email address in the red box in the right column of this blog. Babette Ten Haken‘s One Millimeter Mindset Storytelling for STEM Professionals and Left Brain Thinkers speaking programs are created for organizations and associations who want to catalyze stakeholder success and customer retention.

Retention 72

Retention Ideal Customer Profile Customer SME 72

Babette Ten Haken

NOVEMBER 12, 2018

Often, these customer stories catalyze other clients to initially do business with us. Enjoy this blog post? I will be honored to customize my keynotes and workshops to your next event. Subscribe to my blog. She is a member of SME, ASQ, SHRM and the National Speakers Association. Contact me.

Ideal Customer Profile 89

Ideal Customer Profile Retention SME Compensation 89

Babette Ten Haken

NOVEMBER 28, 2018

My One Millimeter Mindset blog post, “ Do Our Professional Labels create Positive Customer Experiences? ” has been selected as a Finalist for the Customer Experience Update annual MVP Awards!! Click on this link or click on the widget appearing in the right hand column of this blog! Subscribe to my blog.

Retention 66

Retention Ideal Customer Profile Hiring Customer 66

Babette Ten Haken

APRIL 4, 2019

Subscribe to my blog. Share your email address in the red box in the right column of this blog. Babette Ten Haken‘s One Millimeter Mindset Storytelling for STEM Professionals and Left Brain Thinkers speaking programs are created for organizations and associations who want to catalyze stakeholder success and customer retention.

SME 75

SME Ideal Customer Profile Education Retention 75

Babette Ten Haken

DECEMBER 5, 2018

Enjoy this blog post? Book an appointment with me to better serve your customers. Subscribe to my blog. Babette Ten Haken catalyzes organizations and associations, like yours, who want to leverage a more profitable workforce to retain the customers you work so hard to win. Never miss another insightful post.

SME 70

SME Ideal Customer Profile Hiring Retention 70

Babette Ten Haken

SEPTEMBER 5, 2018

Subscribe to my blog. Babette Ten Haken’s One Millimeter Mindset keynotes, breakout sessions and workshops help individuals, teams, organizations and associations leverage productive and profitable collaboration to catalyze professional innovation, workforce engagement and customer retention. Contact me. is available on Amazon.com.

Customer 109

Customer SME Retention Engineering 109

Babette Ten Haken

NOVEMBER 22, 2018

On behalf of serving you, better and better, through each blog post. Starting in 2012, I realized that while my Sales Aerobics for Engineers® Blog continues to win awards, the blog focuses on far more than topics which are exclusively sales-related. She is a member of SME, ASQ, SHRM and the National Speakers Association.

Ideal Customer Profile 70

Ideal Customer Profile SME Retention Pivotal 70

Babette Ten Haken

APRIL 11, 2019

Subscribe to my blog. Share your email address in the red box in the right column of this blog. Babette Ten Haken‘s One Millimeter Mindset Storytelling for STEM Professionals and Left Brain Thinkers speaking programs are created for organizations and associations who want to catalyze stakeholder success and customer retention.

Ideal Customer Profile 61

Ideal Customer Profile SME Networking Retention 61

Babette Ten Haken

OCTOBER 8, 2018

Do we clutter potential and current customer Inboxes with solicitations from people and brands they do not know? Or, do we send subscriptions to blogs and magazines, or for services, they never signed up for? She is a member of SME, ASQ, SHRM and the National Speakers Association. is available on Amazon.com.

Ideal Customer Profile 88

Ideal Customer Profile Customer Chemicals SME 88

Babette Ten Haken

NOVEMBER 21, 2018

Enjoy this blog post? I will be honored to customize my keynotes and workshops to your next event. Subscribe to my blog. Babette Ten Haken catalyzes organizations and associations, like yours, who want to leverage a more profitable workforce to retain the customers you work so hard to win. Contact me.

Ideal Customer Profile 85

Ideal Customer Profile Strategy Customer SME 85

Babette Ten Haken

MARCH 6, 2019

Gain clarity, focus and tactics to better serve yourself, so you can better serve your customers. Subscribe to my blog. Share your email address in the red box in the right column of this blog. She is a member of SME, ASQ, SHRM and the National Speakers Association. Book a 45-minute strategy session with me.

Ideal Customer Profile 72

Ideal Customer Profile Churn SME Loyalty 72

Babette Ten Haken

JANUARY 7, 2019

Learn how to better serve your customers. Subscribe to my blog. Babette Ten Haken’s One Millimeter Mindset keynote storytelling for customer retention speaking programs and workshops focus on innovative strategies and tactics for business growth, workforce profitability and professional development. is available on Amazon.com.

Ideal Customer Profile 79

Ideal Customer Profile Outsourcing Services Customer Retention 79

Babette Ten Haken

DECEMBER 17, 2018

Then, pass along this blog to the professional associations you are a member of. Subscribe to my blog. Babette Ten Haken and One Millimeter Mindset speaking and storytelling programs leverage collaborative business models and profitable workforces to retain the customers you work so hard to win. is available on Amazon.com.

Ideal Customer Profile 65

Ideal Customer Profile Customer SME Hiring 65

Babette Ten Haken

NOVEMBER 14, 2018

To learn more about my programs on collaborative customer retention, contact me Today. Subscribe to my blog. Babette Ten Haken catalyzes organizations and associations, like yours, who want to leverage a more profitable workforce to retain the customers you work so hard to win. Never miss another insightful post.

Ideal Customer Profile 64

Ideal Customer Profile Customer Retention SME 64

Babette Ten Haken

DECEMBER 31, 2018

Learn how to better serve your customers. Subscribe to my blog. Babette Ten Haken, and her One Millimeter Mindset speaking and storytelling programs, catalyze organizations and associations, like yours, who want to leverage a more profitable workforce to retain the customers you work so hard to win. is available on Amazon.com.

SME 74

SME Ideal Customer Profile Compensation Networking 74

Babette Ten Haken

FEBRUARY 21, 2019

Gain clarity, focus and tactics to better serve yourself, so you can better serve your customers. Subscribe to my blog. Share your email address in the red box in the right column of this blog. She is a member of SME, ASQ, SHRM and the National Speakers Association. Book a 45-minute strategy session with me.

Ideal Customer Profile 64

Ideal Customer Profile Retention SME Referrals 64

Babette Ten Haken

DECEMBER 6, 2018

Subscribe to my blog. Babette Ten Haken catalyzes organizations and associations, like yours, who want to leverage a more profitable workforce to retain the customers you work so hard to win. Babette is a member of SME, ASQ, SHRM and the National Speakers Association. Take the next one millimeter step forward.

Ideal Customer Profile 73

Ideal Customer Profile Outsourcing Services SME Hiring 73

Babette Ten Haken

DECEMBER 26, 2018

Learn how to better serve your customers. Subscribe to my blog. Babette Ten Haken, and her One Millimeter Mindset speaking and storytelling programs, catalyze organizations and associations, like yours, who want to leverage a more profitable workforce to retain the customers you work so hard to win. is available on Amazon.com.

Ideal Customer Profile 64

Ideal Customer Profile Customer SME Scale 64

Babette Ten Haken

OCTOBER 10, 2018

Chances are, you are reading this blog because you are never content with mediocrity: from yourself, your workplace colleagues or your clients. Subscribe to my blog. She is a member of SME, ASQ, SHRM and the National Speakers Association. Where do you fall within the three scenarios I describe today? What are you waiting for?

Ideal Customer Profile 70

Ideal Customer Profile Customer SME Hiring 70

Babette Ten Haken

NOVEMBER 19, 2018

I will be honored to customize my keynotes and workshops to your next event. Hire me to speak or conduct a customer retention workshop at your next corporate or association event. Subscribe to my blog. She is a member of SME, ASQ, SHRM and the National Speakers Association. Never miss another insightful post.

Retention 83

Retention Ideal Customer Profile Customer SME 83

Babette Ten Haken

OCTOBER 1, 2018

Subscribe to my blog. She is a member of SME, ASQ, SHRM and the National Speakers Association. Hire me to speak or conduct a workshop at your next corporate or association event. Contact me. Let’s create a One Millimeter Mindset program that fits your needs. Share your email address in the red box in the right column.

Ideal Customer Profile 75

Ideal Customer Profile SME Hiring Retention 75

Babette Ten Haken

JUNE 21, 2018

” Or, consider the administrators, customer service reps and loading dock workers who continuously are asked: “Hey, can you do this for me?” Subscribe to my blog. She is a member of SME, ASQ, SHRM and the National Speakers Association. If everyone even knows who the other person “is.”

SME 53

SME Margin Retention Travel 53

Babette Ten Haken

AUGUST 2, 2018

Subscribe to my blog. Babette Ten Haken delivers her One Millimeter Mindset workshops and speaking programs to help individuals, teams, organizations and associations leverage productive and profitable collaboration to catalyze professional innovation, workforce engagement and customer retention. Contact me. is available on Amazon.

Customer 55

Customer Survey SME Retention 55

Babette Ten Haken

OCTOBER 25, 2018

If you enjoyed this blog post, and find my content relevant and valuable, pass it along to your employers, as well as the professional associations you are a member of. I will be honored to customize my keynotes and workshops to your next event theme. Subscribe to my blog. Something to ponder this week? Contact me.

Quota 56

Quota Ideal Customer Profile SME Hiring 56

Babette Ten Haken

SEPTEMBER 26, 2018

Subscribe to my blog. Her professional speaker profile appears on the espeakers She is a member of SME, ASQ, SHRM and the National Speakers Association. Hire me to speak or conduct a workshop at your next corporate or association event. Contact me. Let’s create a One Millimeter Mindset program that fits your needs.

Ideal Customer Profile 74

Ideal Customer Profile SME Scale Hiring 74