Sales Talk for CEOs: Customer Success and Culture: 2 Keys to Success with Tom Lavery (S5Ep10)
Alice Heiman
NOVEMBER 21, 2023
He set out to solve some of the problems he faced around coaching as a sales leader. This was pivotal to his growth because customers had high user adoption and because of that renewed and told others. For Tom Lavery at Jiminny, compromising on customer success or culture were not options.
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