Zoominfo

AUGUST 31, 2020

Disruption and uncertainty are inevitable in these times, which is why a solid go-to-market plan is critical to address the unique stage and goals of any given company. ZoomInfo has identified four areas — or quadrants — that together create a framework for a successful go-to-market approach: Build loyalty. Market expansion.

Ideal Customer Profile 264

Ideal Customer Profile Lead Rank Marketing Loyalty 264

Hubspot Sales

JUNE 24, 2019

What does he see as some of the biggest problems in sales teams and scaling them? Where Can You Tie Sales Comp Plans to Customer Success? The biggest problem Mark sees today in the sales world: sales doesn’t care enough about customer success. To Mark, a root problem is sales compensation. People talk the talk.

Scale 101

Scale Churn Motivation Commission 101

Nutshell

MARCH 1, 2023

Odds are, you’ve heard of plenty of marketing different tools you can use for your business. What are some of the key benefits of using CRM software? 9 key benefits of using CRM software There are many different CRM software benefits, and in this blog post, we’ll cover nine of the most significant ones.

Software 62

Software Software Benefit CRM 62

Zoominfo

JUNE 28, 2023

Traditional marketing plans lay out these steps, but to really move the needle, you’ll need to dig a little deeper. That’s where a go-to-market (GTM) strategy comes in. That’s where a go-to-market (GTM) strategy comes in. What is a Go-to-Market Strategy? First, let’s define go-to-market as an overall framework.

Ideal Customer Profile 130

Ideal Customer Profile Strategy Lead Rank Marketing 130

Corporate Visions

APRIL 16, 2020

The post Customer Churn is Coming. Recent research from Gainsight , a customer success software company, paints a gloomy picture for technology companies when it comes to customer renewals and upsells. This is especially true for firms that serve the hardest-hit vertical markets like hospitality and travel. What Can You Do?

Churn 76

Churn Customer Retention Travel 76

Salesmate

APRIL 3, 2020

Initially, CRM software was considered to be tools only for big businesses for managing large client databases. Today, even small businesses and startups easily benefit from choosing the best CRM software. What is CRM software and why startups need it? CRM software strengthens relationships. – Capterra.

Software 116

Software Software CRM Top of Funnel 116

Chorus.ai

NOVEMBER 3, 2020

As a sales rep, enablement professional, or customer success manager in SaaS, don’t breathe a sigh of relief just because the ink has dried on a new customer deal. In fact, the client onboarding phase that follows a closed deal is one of the most decisive risk areas anywhere in the sales cycle. That’s a lot of risks.

Churn 118

Churn Marketing Call-back eBook 118

Zoominfo

AUGUST 31, 2020

Disruption and uncertainty are inevitable in these times, which is why a solid go-to-market plan is critical to address the unique stage and goals of any given company. ZoomInfo has identified four areas — or quadrants — that together create a framework for a successful go-to-market approach: Build loyalty. Market expansion.

Ideal Customer Profile 130

Ideal Customer Profile Lead Rank Marketing Loyalty 130

Sales and Marketing Management

JUNE 24, 2019

Author: By Brad Soper, Lisa Jaeger and Alexander Stahmer While there are no shortcuts to creating and implementing an effective, long-term sales strategy, there are five actions sales teams can take to get that strategy on track – and keep it there – by generating more sales from existing customers. . Use heat maps.

Customer 238

Customer Churn Segment Media 238

Corporate Visions

APRIL 16, 2020

The post Customer Churn is Coming. Recent research from Gainsight , a customer success software company, paints a gloomy picture for technology companies when it comes to customer renewals and upsells. This is especially true for firms that serve the hardest-hit vertical markets like hospitality and travel. What Can You Do?

Churn 52

Churn Customer Retention Travel 52

Corporate Visions

APRIL 16, 2020

The post Customer Churn is Coming. Recent research from Gainsight , a customer success software company, paints a gloomy picture for technology companies when it comes to customer renewals and upsells. This is especially true for firms that serve the hardest-hit vertical markets like hospitality and travel. What Can You Do?

Churn 52

Churn Customer Retention Travel 52

Corporate Visions

APRIL 16, 2020

The post Customer Churn is Coming. Recent research from Gainsight , a customer success software company, paints a gloomy picture for technology companies when it comes to customer renewals and upsells. This is especially true for firms that serve the hardest-hit vertical markets like hospitality and travel. What Can You Do?

Churn 52

Churn Customer Retention Travel 52

Close.io

APRIL 8, 2020

They’re making lists of software and services deemed nonessential, and sending them to the chopping block. Is your company on the list of software or service your customers are planning to cut loose? First, it’s important to remember that you can’t stop every customer from canceling your service or software.

Cancellation 118

Cancellation Churn Customer Software 118

Chorus.ai

SEPTEMBER 21, 2020

If there’s one thing of value that hasn’t been changed due to the current market downturn, it’s data. That’s why making full use of data via a high-functioning sales analytics program is vital to ensure your business’s safe passage through an uncertain market. What Is Sales Analytics?

Analytics 114

Analytics Top of Funnel Buyer Persona Marketing 114

SBI Growth

AUGUST 31, 2018

Churn and burn. Not music to your ears. You’re the leader of Customer Success and asked by your executive team to hold accountability for a number. The honeymoon period for CS is over my friends. Everybody in your organization knows.

Churn 166

Churn Software Software Revenue 166

PandaDoc

AUGUST 26, 2020

Clients paying for SaaS (that is, software as a service) will be doing so on a recurring basis. As with any software, SaaS is subject to an open-ended process of amending and reworking. Client and customer queries come in all the time, whatever industry or market you happen to be operating in. This would be a mistake, however.

Churn 59

Churn Customer Service Loyalty Customer 59

Troops

DECEMBER 13, 2018

I want my sales team to be optimistic and positive. Sales Optimism Is Not Great for Forecasting. Two that happen in almost every sales team are: Pursuing prospects who aren’t a great long-term fit for the product (which leads to churn). A big part of his team’s responsibility is to bring objectivity to the sales process.

Churn 59

Churn Engineering Forecasting Positioning 59

DiscoverOrg Sales

OCTOBER 3, 2018

What does it TAKE to sell to the Chief Marketing Officer? Jill began this task by talking to Heidi Bullock , Chief Marketing Officer at Engagio , formerly GVP of Global Marketing for Marketo. Engagio is a B2B SaaS software company focused on helping marketers and salespeople drive the best business value for their company.

Marketing 193

Marketing Intent Data Face-to-face Webinar Metrics 193

Sales and Marketing Management

MAY 15, 2020

The sales teams positioned to succeed during this time will be those who help rather than haggle customers – understanding, too, that “success” will look somewhat different these days. Here are best practices for securing sales while remaining sensitive to customer circumstances amidst crisis. Learn To Turn Churn.

Loyalty 296

Loyalty Cancellation Churn Demographics 296

SBI

AUGUST 17, 2021

Remote Selling has become an important focus for every sales organization. Digital sales technologies, by default, are what enables remote selling. Q: What are your customers doing to adapt to - or leverage - the trend towards distributed sales teams and remote selling? So those are the metrics we advise customers to measure.

Intent Data 146

Intent Data Buyer Intent Ideal Customer Profile Intent 146

Nutshell

JANUARY 14, 2020

Software-as-a-service (SaaS) refers to any cloud software product that a company hosts and makes available to customers over the Internet, rather than offering it as a download onto their computers or mobile devices. By the end, you should have a clear roadmap for reaching your or your company’s sales goals. What Is SaaS Sales?

Paid Content 127

Paid Content Lead Rank Commission Lead Scoring 127

LeadFuze

JULY 7, 2023

Knowing how to set sales goals is a crucial skill for any business owner, sales manager or marketer. It not only drives revenue growth but also helps in managing customer churn and acquisition costs effectively. But setting effective sales goals involves more than just choosing an arbitrary number.

Sales Goal 52

Sales Goal Churn Incentives Incentive 52

The Spiff Blog

JANUARY 9, 2024

What does this mean for sales teams? If you’re responsible for reaching demanding sales targets, you must be more dynamic and strategic in 2024. But, if cost-efficiency is a top priority, then extensive sales hiring is an expensive last resort– not a dependable solution. B2B sales has an average turnover rate of 35% ( source ).

Banking 84

Banking Hiring Churn Scale 84

SBI Growth

NOVEMBER 13, 2012

Over the next four years the Cloud Computing market is going to double. In fact, according to IDC, the cloud computing market is going to move from $28.4B Market moves like the expansion of cloud computing don’t happen frequently. As a VP of Sales Operations at a cloud computing company the stakes couldn’t be higher.

Account 308

Account Churn Lead Rank Lead Scoring 308

Sales Hacker

DECEMBER 1, 2023

It’s no secret that this has been a tough year in the software and technology industry. Most often, it comes down to go-to-market (GTM) execution. Kyle Norton ( VP Revenue at Owner ) has been a force at the helm of the sales team, from layering in data through stages of iteration. How are they doing it? Is it their vertical?

Ideal Customer Profile 91

Ideal Customer Profile Company Top of Funnel Churn 91

Pipeliner

SEPTEMBER 15, 2020

Software-as-a-Service (SaaS) companies have become one of the fastest-growing firms in the tech industry. The business model is quite attractive, and there are several opportunities to scale — as long as people find your software useful. Gross and Net MRR Churn Rate. It has two types — Net and Gross MRR Churn Rate.

Churn 96

Churn Scale Sales Qualified Lead Government 96

Hubspot Sales

AUGUST 2, 2022

Given the ongoing nature of software-as-a-service (SaaS) investments and support, it’s possible for companies to turn initial sales into continual revenue streams that both boost customer satisfaction and pave the way for sustained success. Software-as-a-service also comes with the benefit of on-demand scalability.

Revenue 99

Revenue Scale Forecasting How To 99

Nutshell

MARCH 7, 2023

Table of Contents What are KPIs in sales? Why should sales managers track KPIs? How to track and report on KPIs KPIs for Sales Managers What are KPIs in sales? Examples of sales KPIs include customer lifetime value, conversion rate, and number of new leads. Why should sales managers track KPIs?

Sales Management 62

Sales Management Churn Retention Lead Rank 62

Chorus.ai

MARCH 18, 2021

Data has become more valuable to sales teams since the COVID-19 outbreak caused such a change in economic conditions. That’s why making full use of sales data via a high-functioning sales analytics program is vital to ensure your business’s safe passage through an uncertain market. What Are Sales Analytics?

Analytics 62

Analytics Top of Funnel Buyer Persona Marketing 62

Sales Hacker

MARCH 8, 2024

GTMnow is the media extension of GTMfund – sharing insight on go-to-market from working with hundreds of portfolio companies backed by over 350+ of the best in the game executive operators who have been there, done that at the world’s fastest growing SaaS companies. Sales tactics like cold calls often have a low conversion rate.

Lead Rank 97

Lead Rank Referrals Lead Scoring Ideal Customer Profile 97

Tenbound

APRIL 24, 2024

The Net Dollar Retention Rate (NDRR) is a critical Key Performance Indicator (KPI) for Software as a Service (SaaS) companies. It takes into account upgrades, downgrades, cross-sells, upsells, churn, and contraction. Conversely, a low NDRR can signal problems with customer satisfaction, product-market fit, or pricing strategy.

Retention 52

Retention Lead Rank Churn Lead Scoring 52

Close.io

AUGUST 30, 2019

In the last few years, there has been a radical shift in the way people use and buy software. In other words, we are experiencing the product-led era that came as a replacement to the marketing and the sales-led one. How is product-led different than sales-led? How is product-led different than marketing-led?

Top of Funnel 90

Top of Funnel Lead Rank Marketing Sales Qualified Lead 90

Zoominfo

SEPTEMBER 29, 2021

A sales workflow is more than a series of tasks that you no longer have to perform manually. For example, intent data can help sales representatives send automated prospecting and follow-up emails, while firmographic data is helpful for sales operations teams that need to more effectively route leads to their sales team.

Sales Automation 100

Sales Automation Data Intent Data Lead Rank 100

Hubspot Sales

FEBRUARY 16, 2022

In sales, it's no different. A good sales hook can prevent your prospect from hanging up the phone, or deleting your email entirely. And a great sales hook can start your entire conversation off on the right foot. Here, we asked six sales reps their tips for creating a convincing sales hook to turn prospects into customers.

Hubspot 131

Hubspot Social Media Churn Sales 131

Close.io

OCTOBER 22, 2019

But you as a SaaS business want to sign them up for annual deals when possible since that's going to increase cashflow and predictability and decrease your churn. Because you want to understand churn first and see how long people stick around by choice. In their MRR churn study, Price Intelligently found that SaaS companies.

Churn 77

Churn Hiring Discount How To 77

Zoominfo

FEBRUARY 13, 2020

So, what does it really take to sell to the Chief Marketing Officer? Selling to Marketing: A Candid Interview with Jill Konrath and Heidi Bullock, CMO of Engagio Jill began this task by talking to Heidi Bullock , Chief Marketing Officer at Engagio, formerly GVP of Global Marketing for Marketo. Let’s get into it!

Marketing 100

Marketing Intent Data Webinar Metrics Face-to-face 100

Nutshell

MARCH 25, 2024

We’ve created this customer onboarding guide to kickstart your onboarding strategy and create a process that reduces churn and delights customers. Minimized churn rate: Research indicates that if clients fail to see the value in your product or service within the first 90 days, you may experience customer churn.

Positioning 127

Positioning Customer Churn Face-to-face 127