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Critical Investments: Fun Ways to Spruce Up Your Business

Smooth Sale

While keeping an eye on the bottom line is crucial, countless untapped avenues can inject your business with that much-needed energy. It doesn’t mean jumping on every tech trend but strategically investing in tools that can streamline processes, improve customer service, and enhance efficiency.

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The Easiest Ways to Increase Your Profits Now

Smooth Sale

You can also try upselling or cross-selling to existing customers or offering referral incentives to encourage customers to refer their friends and family. Look for ways to cut costs, such as reducing energy usage, negotiating lower rent or supplier costs, or outsourcing specific tasks to reduce labor costs.

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Where did you learn to sell? How have you modified it? | Jeffrey.

Jeffrey Gitomer

Online Training. Tweet Share In my early intensive days of learning sales and attitude (1972-1973), I was taking a four-hour sales and attitude training class EVERY DAY from 8am-noon. All of my fellow learners (there were nine in the group) immediately took a lunch after the training – except me. Customer Loyalty.

Hiring 181
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Dramarama: Coach Your Customer Experience Team From Surface Acting to Deep Acting

Miller Heiman Group

In a world where what matters most to customers is the emotional impact of their interactions with front-line employees, authentic emotional connections are essential. Faking it till you make it is a recipe for subpar customer experience. Customer service reps often don’t feel an emotion that matches how their customers feel.

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Drain Your Brain At The End of The Day | Jeffrey Gitomer | Sales.

Jeffrey Gitomer

Online Training. SHORT FUSE: Loose temper that creates negative energy and blocks creative thought. Converting the negative energy of stress to a positive energy is the correct philosophy. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Hire Jeffrey.

Hiring 183
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Creating a Customer-Centric Culture That Aligns Employees With Customers

Sell Integrity

What Gets in the Way of a Customer-Centric Culture. Most businesses like to say they’re customer-centric, but in many cases, it only applies to a specific function or department, like sales or customer service. This hints at why building a customer-centric culture is more challenging than you might initially think.

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The Relationship Economy

Pipeliner

John DiJulius is redefining customer service in corporate America today. One of the most captivating and charismatic speakers today, John’s keynotes and workshops are used by world-class service companies to provide unforgettable customer service every day. What John DiJulius has to say about the same?