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What are customer service skills?

MTD Sales Training

When you hear the term ‘customer service’, what connotations spring up? Whatever you think customer service is, it often needs to be revisited in order to be kept front-of-mind. Whatever you think customer service is, it often needs to be revisited in order to be kept front-of-mind.

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How to treat every week like it’s National Customer Service Week

Nutshell

“National Customer Service Week.” It sounds like a made-up holiday that megacorps use to keep their frontline customer service representatives happy. In reality, National Customer Service Week has been recognized by U.S. This month, we have 97% positive ratings (I told you, my teammates are amazing).

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Customer Service Training for Dealing with Angry Customers

Lessonly

Dealing with angry customers is a huge part of being in the customer service world, and also a big part of most customer service training programs. Angry customers are a fact of life. If someone has an unsatisfactory customer service experience, it can lead to a cascading effect.

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Top 5 Sales Motivation Tips | Sales Motivation and Sales Training

The Sales Hunter

Twitter Facebook. Positive praise. Letting others know about something positive that another person has done will drive everyone to a higher level of performance. Avoid them completely if possible, and if you are exposed to them, immediately seek out someone positive to move you back to a positive outlook.

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In the Race to Win More Customers, Sales Needs Digital Transformation

Salesforce users were surveyed about the forces shaping today's workplace. Discover the results and why investments in digital transformation and automation are pushing sales teams ahead.

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5 Remote Management Tips for Customer Service Teams

Lessonly

For customer service teams, time can feel constrained. They have customers to get back to and problem-solve with. If that time is spent in meetings, customers might feel like they aren’t being prioritized—which will impact the business’ goodwill. Connect on Twitter: @Venngage. Create Remote Company Culture.

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PODCAST 173: Training Leaders Create Leaders with Keith Daw

Sales Hacker Training

In this episode of the Sales Hacker podcast, we have Keith Daw , VP of GSD and Trainer at McDonell Consulting Group , where he ‘Gets Stuff Done’ and teaches the Sandler Training methodology. Know why you’re training your team before you start. Create a personal, customized learning path. powered by Sounder. Sam’s Corner [28:12].

Training 119