Six Clues Your QBRs are Box-Checking Exercises … and How to Fix Them
Emissary
SEPTEMBER 27, 2021
And you may be inadvertently allowing negative impressions to fester for up to a quarter as the client gets in the habit of gathering up servicing needs to handle at your next QBR. Reach out to clients prior to a QBR to see what issues they might want to address, and clear them up prior to the meeting.
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