Are You a Trusted Client Retention Specialist or a Generalist?
Babette Ten Haken
MAY 19, 2020
Because when you are a trusted, go-to resource of specialized information and skills, clients value you. No one really has the luxury of getting a free pass out of this conversation. By now, you are virtual webinar- and seminar-saturated. Regardless of whether you actively acquire clients, or not, you impact client retention.
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