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78 Customer Engagement Statistics

Zoominfo

A quarter of Millennials are fully engaged customers, and their engagement is highly dependent on technology ( source ). Customer service interactions over Twitter have increased 250% in the last two years ( source ). On average 29% of B2B customers are fully engaged ( source ).

Customer 196
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8 Social Media Mistakes B2B Marketers Should Avoid

Zoominfo

A 2014 study revealed that the ten most socially connected brands saw 31% greater revenue growth than the least connected brands. In fact, research shows B2B brands that connect with their buyers on an emotional level earn twice the impact over marketers who are still trying to sell business or functional value ( source ).

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The 25 Sales Leaders You Should Get to Know in 2020

Crunchbase

Founded in May 2012, G2 has raised an impressive $108 million in funding under Abel’s leadership. He’s constantly on Twitter ( @godardabel ) sharing relevant research and interesting findings related to sales, and is definitely someone to follow in order to up your sales game. Why he should be on your radar: . Max Altschuler.

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Weekly Roundup – Mar 20, 2019

CloserIQ

6 Tips for Improving Your Sales Team’s Customer Service Skills. One thing that nearly every sales team needs to prioritize is constantly improving their customer service skills. Of course, every team understands that its customer service is the voice and face for its clients. Featured Article.

Hiring 56
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PowerViews with Bob Thompson: Evolving from RPM 1.0 to RPM 2.0

Pointclear

Bob has three decades of experience in sales, technical support, consulting, research, and online community development. Bob's goal with CustomerThink is to help business leaders develop mutually beneficial customer relationships. 2012 Trends: Interconnectedness & Reluctance to Make Aggressive Decisions. Habit 4: Create.

Inbound 145
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The 39 Best Franchise Opportunities of 2018

Hubspot Sales

This drive-in chain prides itself in operational excellence and its customer service. This brand keeps growing -- its franchise owners saw the average gross sales-by-store increase from $1,072,000 in 2012 to $1,252,000 in 2017. It has invested heavily in market research to provide customers with the best service and experience.

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The 54 Sales Leaders You Should Get to Know in 2020

Crunchbase

After an impressive run at Salesforce, she joined Splunk as chief revenue officer and in less than a year was appointed president of worldwide field operations to oversee global sales, customer success and marketing. Director of Revenue Performance at Chili Piper. Why Susan should be on your radar: Susan St. Michael Tuso.