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Planes, Trains, and Automobiles: Why Account Executives Should Travel

No More Cold Calling

Sales leaders say they don’t need for account executives to travel. Reps are accountable for sending X number of emails and making X number of social media connections. Over the past decade, companies have cut back on travel because of the assorted tools that enable video conferencing. Ridiculous, right?

Travel 194
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Account management software: What is it, and what are the best tools?

PandaDoc

If your company wants to increase sales and nurture existing customers, account management software could be the perfect tool to propel you to success. This guide will discuss what account management software can offer you, the main benefits and features to look for, and our assessment of the best solutions on the market.

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2 Reasons Your Account Based Sales Reps Leave

No More Cold Calling

We used to hire account based sales reps, indoctrinate them with product knowledge and a smattering of business culture, and give them a few lead generation tools. Clients tell me not much has changed, except that companies now give account based sales reps a desk, a computer, and a password. Sales leaders must take the rap.

Account 272
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How to Fix What’s Missing from Your Sales Training Program

Sales and Marketing Management

businesses spend $15 billion a year training their sales employees. The truth is that poor performance from sales reps can be linked directly to the training their sales managers have received. Answering yes to any of the following questions suggests that you need to step up the training of sales managers at your company.

Training 326
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In the Race to Win More Customers, Sales Needs Digital Transformation

Salesforce users were surveyed about the forces shaping today's workplace. Discover the results and why investments in digital transformation and automation are pushing sales teams ahead.

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Do Your Account-Based Selling Teams Need a Strategy?

No More Cold Calling

They’re in control, so shouldn’t account-based selling pros just be prepared to wing it? Account-based selling teams need their own specific strategy with sales activities mapped to each stage of the sales process, which then needs to be mapped to the buyers’ processes. Identifying and Focusing on Strategic and Major Accounts.

Account 291
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Customer Service Training Software: Factors & Tools to Consider

BrainShark

The right customer service training software can help you onboard agents faster, track their learning progress, and ensure they always have access to relevant information for resolving client issues quickly. There’s usually no short, practical training for solving specific client problems on the spot. Articulate.

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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.