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3 Customer Service Secrets – True or False?

Mr. Inside Sales

If your company has customer service reps (Hint: Every person in your company is a customer service rep!), then it’s imperative for your success to make sure your customers don’t feel this same way. Let’s clear up some myths about what it takes to hire or train outstanding customer service reps.

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The Complete Guide to B2B Website Visitor Tracking (+ 10 Great Tools to Get You Started)

Nutshell

As a B2B business owner, it’s essential to follow up with valuable leads. It’s especially important to do so when they choose not to convert into customers. Think about how many potential customers you’re missing out on when you don’t attempt to approach those who already showed interest in your business.

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Think You Know Your Prospects? 3 Steps to Closing Business With the Right Decision-Maker

SBI

The road to closing business in the B2B realm can be a long, complex journey. B2B sellers can spend months, even years, cultivating relationships with potential buyers in hopes of turning them into customers. Who’s the right decision-maker now? You’re left asking, where did my contact go? Were they promoted?

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Top 10 B2B Ecommerce Trends for 2023

Hubspot Sales

If you’re a B2B company, ecommerce is a necessity for your business. As a McKinsey & Company study found, 65% of B2B companies sold exclusively online in 2022. B2B ecommerce strategies also differ greatly from B2C (business-to-consumer) ecommerce. In this post, we highlight the top 10 for 2023: 1.

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Compare the best B2B Email Finders for Sales Leads

Lead411

Compare the best B2B Email Finders for Sales Leads A powerful email finder can make the difference between closing deals and chasing dead-end leads. While several email finder tools exist, Lead411 stands out as the top choice for B2B sales. leverages artificial intelligence for accurate B2B lead generation.

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Developing Human Capital Delivers A Competitive Edge To Your Team

SalesFuel

Your reps also know that, especially in the B2B sector, buyers prefer fewer face-to-face interactions with sellers. A customer service rep in the professional services industry will see 35% of their work taken over by automation. And in those situations, the customer service agent relies on data to solve problems.

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2023’s 19 Best Sales Prospecting Tools

Hubspot Sales

In this post, you’ll learn the 19 best sales prospecting tools to help you engage with your ideal prospects. From software that leverages your partner ecosystem to prospect databases, every tool on this list can help you fill your sales pipeline. What Is a Sales Prospecting Tool? The Benefits of Sales Prospecting Tools.

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