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What are customer service skills?

MTD Sales Training

When you hear the term ‘customer service’, what connotations spring up? Whatever you think customer service is, it often needs to be revisited in order to be kept front-of-mind. Whatever you think customer service is, it often needs to be revisited in order to be kept front-of-mind.

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5 best practices for offering excellent customer service

Zendesk Sell

Great customer service is a key part of any successful business. Poor customer service has the opposite effect. According to the NewVoiceMedia’s 2018 “Serial Switchers” report , poor customer service costs businesses around $75 billion a year. Only 5% did not share a negative customer service experience.

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You Don’t Know Isaac, but I Won’t Forget Him

No More Cold Calling

I met Isaac a few weeks ago when my sister came for a visit and stayed at the Omni Hotel, San Francisco. She was at the entrance of the hotel when an Uber driver arrived with three sight-impaired women—all using white canes. And probably not just any hotel employee. He said the hotel would be pleased.

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Do You Believe Customer Care To Be Top Priority for Your Business?

Smooth Sale

Attract the Right Job Or Clientele: Do You Believe Customer Care To Be Top Priority for Your Business? For those serious about business, today’s blog question, ‘Do you believe customer care to be the top priority for your business?’ Photo by E.S. may sound ridiculous. However, the room was another story.

Hotels 106
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The Truth and Profit Behind Your Service | Sales Training.

Jeffrey Gitomer

The Truth and Profit Behind Your Service. Tweet Share I’m in Las Vegas, where nine of the ten largest hotels in the world reside. Each hotel competes against the other for huge contracts. So what are these big hotels doing about it? Each hotel offers amenities and attractions that are unbelievable.

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Join Me in Raleigh, NC on March 8 & 9 | Jeffrey Gitomer | Sales.

Jeffrey Gitomer

Tweet Share I want you to join me March 8th for an afternoon leadership seminar, and March 9th for a morning sales seminar at the Sheraton Raleigh Hotel so you can make 2012 the year you dominate your market and the year you dominate your competition. Get Sales Blog Updates. Customer Loyalty. Customer Loyalty.

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Stardate 1.0: Travel Lessons for the Sales Road Warrior

Engage Selling

Are you a sales road warrior? Every week I’m asked about travel tips, recommended hotels, airlines, and locations. And so, rather than keep my conversations private this year, I’ve decided to write short blog posts designed to help road warriors … Read More »

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