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How to Focus on Customer Retention to Acquire New Accounts

Alice Heiman

So why not focus on customer retention? . Sneak peek – loyal customers are willing to make introductions, which completely changes your prospecting efforts and increases deal velocity. Think less cold outreach and more conversations with people who can buy. You’ll have more conversations and do less cold outreach. .

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Winning Your Prospect’s Prospect

The Pipeline

Not a moto for successful selling and retention, but maybe it has some purpose. The common goal in sales is winning your prospect’s prospect. Again, this makes the people your prospect is trying to win, your responsibility as well. The post Winning Your Prospect’s Prospect appeared first on TiborShanto.com.

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Your B2B Lead Generation Sucks … 5 Reasons Why

No More Cold Calling

Is your sales team searching too many faces, looking for traces of prospects, instead of narrowing the search to recruit only your ideal clients? Yet, most companies miss the mark on referrals and instead make these common sales prospecting mistakes. Companies focus their sales prospecting on signing new logos.

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26 CRM Techniques and Strategies for Customer Retention

Cience

Although new sales are important, smart companies also focus on retention. What Is Customer Retention? Customer retention means keeping the clients you already have. Companies that neglect retention do so at their own risk. Companies that neglect retention do so at their own risk. Customer Retention Strategies.

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How Service CRM enhances the role of Customer Satisfaction and Retention?

Apptivo

Businesses realize that it’s essential to draw in prospective customers in order to expand their enterprise and make it viable. Maintaining good relationships with the existing customer base plays a prominent role in customer satisfaction , thereby increasing the percentage of retention rate. appeared first on Apptivo.

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Acquisition and Retention: The Yin and Yang of Customer Strategy

Pipeliner

Which actions do companies often take for customer retention? People mistakenly assume that retention efforts benefit customers. For most sales organizations, customer retention is a perennial problem that no company can claim to have solved. Some ask, “which is better: acquisition or retention?”, All of these.

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Can’t-Miss Moments From Elevate: Conversation Intelligence

Chorus.ai

Our first-ever Elevate: Conversation Intelligence just wrapped, and what an event it was! Between the inspiring line-up of speakers and incredible insights delivered by leaders and reps alike, we’re confident that attendees came away with a renewed commitment to help solve the problems of their customers and prospects. Watch the Video.