article thumbnail

Sales Motivation Video: Why You Should Call Your Best Customer

The Sales Hunter

Because your best customer will pump you up, possibly give you some more business and definitely help you build momentum for your day and week. Blog Consultative Selling Customer Service Professional Selling Skills Sales Motivation best customer sales motivation'

article thumbnail

6 Things NOT to Do When Leaving a Voicemail

The Sales Hunter

There are 6 things you should definitely not do when leaving a voicemail message, regardless of whether it is a prospecting voicemail or a message for your best customer. Definitely DON’T: 1. Blog Consultative Selling Customer Service Phone Sales Tips Professional Selling Skills phone phone sales tips voicemail'

Call-back 263
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Great Salespeople Understand What Service is All About (Part 4 of a series!)

The Sales Hunter

I asked the salesperson what the customer’s definition of an “on-time order” was. He thought his company’s definition of an on-time order was the same as what the customer had as a definition. Clearly this was not the case, but the salesperson was clueless as to how the customer defined it.

article thumbnail

7 Sales Hiring Mistakes You Definitely Should Avoid | Sales.

The Sales Hunter

7 Sales Hiring Mistakes You Definitely Should Avoid. customer service. high profit selling. selling a price increase. selling skills. customer service. high profit selling. selling a price increase. selling skills. FREE eBook: The Negotiation Skills You Need!

Hiring 160
article thumbnail

The Power of Short Questions in the Sales Process

The Sales Hunter

Oh, and definitely remember that every question you ask can’t be a short one. Strive to make at least 50% of your questions short, and you’ll find yourself gathering much better information from your customers. Can you explain more? Can you tell me again why…? Copyright 2013, Mark Hunter “The Sales Hunter.”

article thumbnail

Sales Leadership: 9 Things the CEO MUST Know When Making a Sales Call with a Salesperson

The Sales Hunter

Send a follow-up note to the customer and copy the salesperson. It doesn’t have to be a lengthy note, but definitely something that demonstrates that you valued the experience. Also, if there were any items that you told the customer you would follow-up on, then definitely mention these as well.

article thumbnail

VIDEO: Definition of Value? Better Check with the Customer!

The Sales Hunter

Too many salespeople overlook this fundamental rule — the customer defines value, not the salesperson. The salesperson’s objective is to get the customer to share what they (the customer) want and need. This takes time and a willingness to ask the right questions and to listen.

Video 190