Fill the Funnel

DECEMBER 15, 2010

Know a small business owner? This list of Christmas gifts for a small business owner contains web tools that will go a long way in helping the owner gain some of that time back and help them grow their business. Zendesk provides an online help desk and customer support solution.

Small Business 97

Small Business Small Business Microsoft Twitter 97

The Sales Hunter

DECEMBER 19, 2011

Twitter Facebook. customer service. Sales Call Best Practices. Communication Skills. Networking. Retail Sales Trends. Negotiating Doesn’t Have to Mean Sacrificing Profit. Contact Mark. E-mail RSS. Facebook. -->. Spontaneous “Solutions” Usually Don’t Increase Sales. Dec 19, 2011. Leave a Comment.

Small Business 166

Small Business Small Business Hiring Ideal Customer Profile 166

No More Cold Calling

APRIL 1, 2014

Customer Service Still Matters. When we pay for a service, we have a right to expect efficiency and courtesy. Follow Joanne on Google+ or Twitter @ReferralSales , or connect on LinkedIn and Facebook. Share a customer service experience that was either so great or so terrible that you told other people about it.

Cold Calling 209

Cold Calling Small Business Small Business Enterprise 209

Increase Sales

JANUARY 13, 2014

A recent posting over at Harvard Business Review caught my eye because the authors articulated how I see social media changing the small business marketing landscape and more important hierarchy. For these small businesses, marketing is becoming more and more all hands on deck. Credit: Flicker US Navy.

Outsourcing Services 130

Outsourcing Services Social Media Small Business Small Business 130

No More Cold Calling

DECEMBER 16, 2014

Introduce them to the resources in your company who are integral to their success—consultants, customer service reps, account managers, and executives. Connect with No More Cold Calling Follow Joanne on Google+ or Twitter @ReferralSales , or connect on LinkedIn and Facebook.

Hiring 240

Hiring Guidelines Engineering Face-to-face 240

Smooth Sale

JANUARY 11, 2022

Establishing your brand and generating sales leads for your small business require marketing. In this article, we’ll go over some of the most effective marketing strategies for growing your small business’s size and reputation. For customer service, the majority of your target audience uses social media.

Social Media 78

Social Media Strategy Marketing Hiring 78

Increase Sales

FEBRUARY 5, 2016

Why do small businesses fail? The Small Business Administration (SBA) has researched small business failure extensively. Back in 2004, the SBA identified the launch of 580,900 new employer businesses and the closing of 576,200. Businesses are complex by their very nature even the SOHO.

Small Business 70

Small Business Small Business Ideal Customer Profile How To 70

Increase Sales

AUGUST 6, 2015

We have all heard the customer is king or queen. Yet if we look at customer service research, the workplace culture may not believe in the implied royalty within the customers or clients being served. Poor customer service is a reflection of the workplace culture. Credit www.gratisography.com.

Ideal Customer Profile 70

Ideal Customer Profile Customer Service Loyalty Small Business 70

Increase Sales

APRIL 20, 2015

The author, a marketing and graphic small business owner, was attempting to make a strong case for having a visual image that would propel your small business ahead of the flow. However, the branding of your small business goes way beyond any graphic image. Yes having a well recognized logo is important.

Customer Service 70

Customer Service Ideal Customer Profile Small Business Small Business 70

No More Cold Calling

JANUARY 13, 2015

Problems in customer service, order entry, you name it. Connect with No More Cold Calling Follow Joanne on Google+ or Twitter @ReferralSales , or connect on LinkedIn and Facebook. Associations Enterprise Sales Management Salespeople Small Business' So, salespeople hand-off their problems to their manager.

Coaching 120

Coaching Hiring Small Business Small Business 120

Increase Sales

MAY 30, 2015

These are the same leaders who took the dedicated employee from customer service, gave him or her a business card and told to “go sell.” ” Then when his or her performance is not at the same level as in his or her past role, the small business owners complain about the results. Give me a break!

Training 70

Training Small Business Small Business Ideal Customer Profile 70

Increase Sales

AUGUST 20, 2015

For example, small business owners come to me and other sales coaches because they have a sales problem. Unfortunately, the inability to increase sales is a shadow or a symptom of another problem usually people (executive leadership) or poor process such as customer service. Probably more often than many will admit.

Decision Maker 70

Decision Maker Small Business Small Business Social Media 70

Increase Sales

FEBRUARY 19, 2015

For example, how does executive leadership work with a union shop in the newly acquired firm when their existing business is non-union? How does executive leadership intertwine a personal customer service culture within the recently purchased firm with its own less than personal but equally effective customer service culture?

Customer Service 70

Customer Service Ideal Customer Profile Face-to-face Twitter 70

Increase Sales

NOVEMBER 18, 2015

Lately I have been watching the statistics on this blog and noticed those postings that directly mention increase sales, sales growth or any topic with the word “sales” receive far more traffic than the postings about leadership, workplace culture, customer service, strategic planning, organizational development, etc. Communication.

Sales Process 70

Sales Process Ideal Customer Profile Customer Service LinkedIn 70

Increase Sales

JULY 23, 2012

With the economy and business environment still for many individuals in a regressive state, more and more entrepreneurs are springing forth and that is a good thing. Their public profiles may not be “glitzy;” full of all those current business jargon words that do attract immediate attention.

Social Media 138

Social Media Ideal Customer Profile Hiring Small Business 138

Smooth Sale

FEBRUARY 3, 2023

With billions of users, social media platforms like LinkedIn, Twitter, and Instagram provide a vast audience for your business. Steer clear of the above errors, and you will be able to market your business for it to be visible and desirable to your customer base.

Marketing 78

Marketing Social Media Hiring Analytics 78

Crunchbase

MAY 14, 2020

Crunchbase , LinkedIn , Twitter. LinkedIn , Twitter. Crunchbase , LinkedIn , Twitter. LinkedIn , Twitter. Crunchbase , LinkedIn , Twitter. Crunchbase , LinkedIn , Twitter. Thank you, Kelly Schuur , Nikki Ivey , Chantel George , Stephanie Ciccone , Misha Bartlett , Colin Ajit Rohan Smith , and Steven Boone.

Top of Funnel 101

Top of Funnel Hiring Twitter Lead Rank 101

No More Cold Calling

APRIL 9, 2015

Introduce them to resources in your company who could be integral to their success—consultants, customer service reps, account managers, executives. Connect with No More Cold Calling Follow Joanne on Google+ or Twitter @ReferralSales , or connect on LinkedIn and Facebook.

Hiring 120

Hiring Lead Rank Lead Scoring Guidelines 120

Increase Sales

APRIL 21, 2015

Don’t you wish as a small business owner or sales manager if you could quickly train your sales people to be the perfect android? Heck if the Japanese can do it for customer service , why can’t I do it for my sales team? #1 Follow her on Twitter or check out her profile on LinkedIn. Share on Facebook.

Training 70

Training Sales Qualified Lead Small Business Small Business 70

Increase Sales

MAY 5, 2015

Having a background in small business sales, when I ever received sales training it was an unexpected treat. ” Then the “I don’t want training” is most likely an attitude that has developed over time and not just towards the current sales training or customer service training event. .”

Training 70

Training Small Business Small Business Ideal Customer Profile 70

Pipeliner

AUGUST 12, 2021

It’s important to have loyal customers because they are the ones who will keep your revenue flowing by buying your products and recommending your business to their family and friends. In this article, I will share 7 tips that you can use to earn the loyalty of your customers. Offer multi-channel customer service.

Loyalty 97

Loyalty Social Media Customer Lead Rank 97

Increase Sales

AUGUST 7, 2015

For example, in sales one often ignored piece of data is inactive customer accounts. As noted in the customer service research statistics, obtaining a new customer costs 6 to 7 times more than retaining an existing customer. Business productivity is the direct result of workplace culture. .

Ideal Customer Profile 70

Ideal Customer Profile Analysis Customer Service Twitter 70

Increase Sales

AUGUST 26, 2015

Discovering new accounts is good especially for those mid size to small businesses who wish to grow their customer base and expand into new markets. However, many small businesses fail to discover why customers are no longer buying their services. 1 – New Accounts. Yes, some accounts are seasonal.

Harvest 70

Harvest Loyalty Small Business Small Business 70

Increase Sales

APRIL 11, 2012

To this day, this trend has continued unabated and probably will never stop as long as we have con artists in the world and small business owners who fall for their ploys. Any product that treats its customer base so poorly and harshly should raise multiple red flags to the common sense of many to stay away. Facebook - [link].

Licensing 188

Licensing Marketing Microsoft Face-to-face 188

Customer Centric Selling

SEPTEMBER 8, 2018

Any salesperson that seems impatient for you to decide and keeps pushing you to proceed with a purchase is going to achieve one of two things: they’ll either get you to buy (good, but you’re unlikely to be happy about the customer service in the long run), or they’ll drive you away from the store entirely (much more likely).

Customer 75

Customer Retail SAP Customer Service 75

Nutshell

SEPTEMBER 28, 2020

Imagine how much business you could be getting, with those 75,000 searches, and from that 67% of clicks, if you could get your business to rank in the top five search results. This is good for small businesses who find SEO to be intimidating because their pages have to rank against large, national corporations.

Paid Content 71

Paid Content Marketing Strategy Lead Rank 71

No More Cold Calling

AUGUST 25, 2015

From Willing to Referring—What It Takes I was intrigued when the head of sales at a prominent investment house raved about his company’s high NPS, which the team sent out to customers twice a year. He was chagrined that the firm received no business at all from the survey. Don’t let customer service reps ask for referrals.

Referrals 120

Referrals Lead Rank Lead Scoring Leads 120

Jeffrey Gitomer

OCTOBER 4, 2011

The economy is still very fragile, the world is even more fragile, and with elections taking focus, politicians of all sorts are finally realizing that jobs and small businesses are the priority. Become active in all aspects of business social media to communicate customer value not just your sales offerings. MARCH 22/23.

Training 166

Training Hiring Social Media Loyalty 166

Sales Evangelist

NOVEMBER 12, 2019

His company works with small businesses to increase their digital footprint. The ad was looking for someone to work in customer service and didn’t mention sales. For other sales concerns, you can also reach out to Donald via LinkedIn , Instagram , Twitter , and Facebook. Audio provided by Free SFX and Bensound.

Small Business 55

Small Business Small Business Cold Calling Commission 55

Smooth Sale

FEBRUARY 14, 2022

Ivan Serrano mainly focuses on social media, small business, and finance. You may connect with him on Twitter @ivanserrano55. __. Ivan Serrano is a web journalist living in the Bay Area of California. Improve Your e-Learning Sessions with These Strategies.

Strategy 78

Strategy Hiring Lead Rank Social Media 78

Smooth Sale

JANUARY 17, 2022

Ivan Serrano mainly focuses on social media, small business, and finance. You may connect with him on Twitter @ivanserrano55. __. Ivan Serrano is a web journalist living in the Bay Area of California. Keeping Your Website Organized and Integrated.

Social Media 78

Social Media Hiring Top of Funnel Media 78

Smooth Sale

JANUARY 6, 2022

Ivan Serrano mainly focuses on social media, small business, and finance. You may connect with him on Twitter @ivanserrano55. __. Ivan Serrano is a web journalist living in the Bay Area of California. Increase your Sales via Social Media.

Social Media 78

Social Media Media Hiring Advertising 78

Smooth Sale

OCTOBER 28, 2021

Banners have been there since the beginning of time as another way companies market their products and services through traditional methods. Today, banners can quickly get your business noticed by utilizing social media advertising channels and Sponsored Posts, such as Twitter Promoted Accounts/Tweets.

Campaigns 78

Campaigns Marketing Advertising Advertising 78

LeadFuze

DECEMBER 31, 2021

Some brands have been successful with Facebook chatbots to handle customer service, which allows them to cut costs. When you are at your computer, people might have questions about the product or service that they can’t find answers to. 63% of customers are more likely to come back when they have the option for live chat.

Software 52

Software Software Sales Qualified Lead Hubspot 52

Smooth Sale

FEBRUARY 22, 2019

Sreedhar has founded EngageBay to make marketing easier and more affordable for small businesses and entrepreneurs. __. The customer’s journey has changed significantly by the advent of technology. The customer can live out more than half of your funnel online, before ever talking to your Sales team.

Top of Funnel 84

Top of Funnel Marketing Social Media Lead Qualification 84

Smooth Sale

OCTOBER 18, 2021

Some ways you can utilize CRM software include: Setting up custom alerts so that staff members receive notifications each time new information/updates need inputting on each profile. Using social media tools such as Facebook Messenger or Twitter direct messages instead of email as a more effective way to communicate with clients.

Social Media 78

Social Media Ideal Customer Profile Hiring Media 78

The Sales Hunter

FEBRUARY 20, 2012

Twitter Facebook. He is the author of five books including People Follow You: The Real Secret to what Matters Most in Leadership, People Buy You: The Real Secret to what Matters Most in Business , Sales Guy’s 7 Rules for Outselling the Recession, Business Expert’s Guide to Small Business Success and Power Principles.

Motivation 220

Motivation Sales Management Hiring Negotiation 220