Listen more, talk less … and drive more revenue
Pointclear
MARCH 7, 2018
This is a skill that we teach our associates, who spend their days making dials (80 to 100 a day) and engaging B2B sales prospects on behalf of our clients. Open-ended, clarifying and probing questions are important tools. Perhaps the most important topic that we go over—in detail—is the art of active listening. Pay attention.
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