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26 CRM Techniques and Strategies for Customer Retention

Cience

Your customers are one of your company’s most important assets. Although new sales are important, smart companies also focus on retention. The CRM: A Key Customer Retention Tool. Make it easy for your customers to succeed by providing the tools they need to hit the ground running. Use Automation Tools.

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The Perils of Piecemeal

Cincom Smart Selling

Smart companies don’t have software initiatives; they have business initiatives that drive software purchases. Customers today are looking for large companies to deliver solutions instead of products. When you have disparate tools, you can’t do that, since they often don’t integrate together. How smart are you?

Scale 48
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Four Manufacturing Trends Driving Sales

SugarCRM

The growing use of remote data sensors – or smart sensors – to enhance the capabilities of existing equipment is a great example of how smart companies are applying IoT technology at minimal cost. But without the right tools to analyze and leverage that data, it’s meaningless.

Trends 20
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Customers From Hell – Top 4 Tips for Handling

Klozers

The recent increase in the number of Online Reputation Management companies validates this, however smart companies have learned some simple strategies and techniques on how to deal with the Customers From Hell, and try to catch them before the problem escalates, let alone they post anything negative online.

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PODCAST 114: Human Cognitive Bias and Why You Can’t Trust Your Impulses with Dr. Gleb Tsipursky

Sales Hacker

LinkedIn’s sales navigator is a relationship-based digital selling tool that’s designed to help you do just that. For example, the way that Boeing made a decision to release the 737 Max without thoroughly checking it. Compare, for example, the US and South Korea. South Korea, as I mentioned, is an example.

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Drowning In Information, But Where’s The Knowledge Or Insight

Partners in Excellence

This morning, it was helpful as I spoke to a client/friend, I knew his company had just closed on an acquisition–something he’d been deeply involved in. I just got my first “SMART Company Brief” from DecisionLink. ” For example, one of the areas we have great impact is improving close rates.

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Forget B2B vs. B2C – Long Live B2P Sales & Marketing

Zoominfo

Here’s an example. Maersk, a Danish shipping company, began using social in 2011 to raise brand awareness and form stronger relationships with its customers. Interactive knowledge centers, chatbots, and other digital tools allow you to engage with each customer promptly without resorting to boilerplate responses.

B2C 182