MTD Sales Training

OCTOBER 7, 2014

Customer/Client Retention how not to destroy a client relationship how to retain clients and not alienate them' If everything goes well before we actually start working with them, they may see fit to buy our products and services. The. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Retention 262

Retention Customer How To 262

MTD Sales Training

OCTOBER 1, 2014

Customer/Client Retention' Securing some form of commitment from someone is a great feeling, [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Customer 253

Customer Retention Closing Sales 253

MTD Sales Training

SEPTEMBER 4, 2014

Customer/Client Retention how can you build customer loyalty how to increase levels of customer satisfaction' This is well-explained when you consider a familiar scenario. Have you ever visited a restaurant and been. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Loyalty 228

Loyalty Customer Retention How To 228

MTD Sales Training

APRIL 25, 2013

Customer/Client Retention MtdBlog customer experiences how to give great experiences strategies for experiences' On a recent course, my trainer asked the delegates if they believed the experience the customer has with their company is an important measurement to them. With no exception, they all replied. [[ This is a content summary only.

Customer 268

Customer How To Retention Course 268

MTD Sales Training

NOVEMBER 18, 2014

Customer/Client Retention how to build a solid customer base how to improve your brand through philosophy' A great brand image can drive sales onward and upward; a lesser image can ultimately destroy a brand’s presence. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

How To 209

How To Retention Customer Company 209

MTD Sales Training

MAY 1, 2013

Infographics building rapport client retention rapport' Whenever you use phrases like “I only do business with him/her” or “I think that person really understands me”, the likelihood is that you have experienced. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Retention 256

Retention 256

MTD Sales Training

JANUARY 28, 2015

Customer/Client Retention advice on farming accounts how to gain repeat business' For some it can be a challenge that they relish, looking forward to seeking out new opportunities and. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Account 120

Account Retention Opportunity How To 120

MTD Sales Training

MARCH 11, 2015

Customer/Client Retention getting the attention of customers how to gain respect from clients' Personally, I think it’s a lot more, especially when you think of how many emails we get! What. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Retention 120

Retention Advertising Advertising Customer 120

MTD Sales Training

SEPTEMBER 5, 2018

Here’s a way you could present the solution : “Over 75% of our clients who have used our services have seen the motivation and engagement of their staff increase substantially, leading to a reduction in staff leavers and an improvement in talent retention. Let me share some of their comments and show you how they benefitted.”.

Prospecting 224

Prospecting How To Retention Benefit 224

MTD Sales Training

NOVEMBER 13, 2017

Account retention. Account Retention. To go forward into the future with confidence and success your team has to be geared towards working with profitable accounts. This involves the following: * Account selection. Account dominance (becoming the preferred supplier). Getting the price. Managing the selling and service cost.

Account 120

Account Retention Discount Consultative Selling 120

MTD Sales Training

NOVEMBER 27, 2018

You’ll have heard many times that it costs more to attract new customers than to retain the business of current ones, and it’s true that the marketing costs plus all the other charges and outlays to attract customers far outweigh the time and effort to keep and increase business with existing clients.

How To 202

How To Account Customer Training 202

MTD Sales Training

APRIL 18, 2018

When we ask buyers what makes them purchase from particular suppliers, the answers can range from great prices to great value to great people and many others. But some reasons always seem to float to the top of the list, and when you see them they appear common sense. Unfortunately, the sense needed for this isn’t that common.

Customer 181

Customer Decision Maker Face-to-face Influencer 181

MTD Sales Training

JUNE 9, 2016

In sales, our natural goal is to make as many people or businesses as we can more successful or profitable than they are currently. That’s the bottom line…it cements the long-term relationship. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Closing 201

Closing How To Retention Sales 201

MTD Sales Training

JUNE 28, 2016

When we ask clients why they buy services, we naturally get a wealth of information that allows us to pinpoint the very things we need to do to gain their business. Not only that, it creates. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Loyalty 181

Loyalty Customer Retention 181

MTD Sales Training

MAY 10, 2016

If there’s one quality that we can always develop on our journey to being great at salesmanship, it’s the quality of connection. Ask any buyer what cements the relationship between them and their best suppliers, somewhere down the line this concept of connection will rise up.

Negotiation 120

Negotiation Face-to-face Buyer Account 120

MTD Sales Training

JANUARY 11, 2016

Most companies agree that loyal customers are the lifeblood of their business. Clients who return continuously to restock or re-purchase make it easy for companies to provide service and back-up. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Loyalty 120

Loyalty Customer Company Retention 120

MTD Sales Training

MAY 3, 2017

Harvard Business Review (HBR) discussed an interesting concept recently (Sept 2016) where they were comparing what customers actually buy and what sellers offer to sell.

Customer 133

Customer Insurance Insurance Travel 133

MTD Sales Training

JULY 5, 2017

You will have heard how important it is to build rapport with a buyer and gain their trust. If it doesn’t exist, it’s unlikely you’ll get very far with building a relationship. One definition of rapport is: a state of harmonious understanding with another individual or group that enables greater and easier communication.

Face-to-face 120

Face-to-face Proposal Social Media Research 120

MTD Sales Training

MARCH 14, 2017

Now and again, a new concept is discussed that takes sales into a new dimension. Many are reworks of familiar and rapidly-evolving ideas, and some take sales onto a new plane that deserves contemplation and further development.

Customer 120

Customer Buyer System Training 120

MTD Sales Training

NOVEMBER 24, 2016

We all know that partnering with a client’s business helps you to establish long-terms relationships, often provides improved profit opportunities and adds value at every touchpoint you have with the buyer’s company. It offers and delivers results you simply wouldn’t achieve at a more shallow level.

Decision Maker 120

Decision Maker Negotiation Groups System 120

MTD Sales Training

AUGUST 26, 2016

I’ve just finished reading Jeff Gitomer’s book “Customer Satisfaction is Worthless, Customer Loyalty is Priceless” and I’d really recommend you get a copy if you’re in customer service. It offers some interesting insights into service and some great stories that resonate in many areas.

Customer 120

Customer Loyalty Follow-up Customer Service 120

MTD Sales Training

APRIL 14, 2016

Many salespeople we talk to are happy to discuss their sales techniques and what they do right with their clients. The topics often drift onto which customers they love dealing with and which they would sell to the devil himself if they could. Oftentimes, we take these really great customers for granted.

Referrals 120

Referrals Benefit Exact Opportunity 120

MTD Sales Training

JULY 30, 2015

If you’re in any kind of sales position, you really want to make buying and using your products easy and profitable. That’s the real reason why people buy them in the first place; to make their lives. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Positioning 120

Positioning Retention Customer Sales 120

MTD Sales Training

DECEMBER 2, 2014

Unfortunately, conflict is an unavoidable aspect of the human condition, and is likely to creep into the conversation any time expectations differ. Conflict can raise stress levels and leave long-lasting effects on employee health, decreasing job satisfaction, and increasing absenteeism and tenure rates.

Customer 133

Customer Positioning Customer Service Follow-up 133

MTD Sales Training

DECEMBER 3, 2014

One of my trainers had an interesting conversation with a salesperson on a recent course. The discussions revolved around how close we should get to a customer’s business and whether there is value in knowing how the customer really thinks about us.

Customer 120

Customer Incentives Incentive Loyalty 120

MTD Sales Training

FEBRUARY 11, 2014

So I’ve arrived in Prague on business, get into a taxi outside the airport and the first thing I see is this advert on the back of the drivers and passenger seat. It’s an advert for 47% off my fare if I call the business card instead of getting the hotel to arrange a taxi for me.

Loyalty 120

Loyalty Hotels Discount Call-back 120